And that's just the thing. Most people will see Slack as IRC chat, but a bit better. And nobody will consider IRC chat worth $5 / user / month. Doubly so if your chat channel is open for everyone and you don't know who your users are.
And that's just the thing. Most people will see Slack as IRC chat, but a bit better. And nobody will consider IRC chat worth $5 / user / month. Doubly so if your chat channel is open for everyone and you don't know who your users are.
Also, my favourite IRC client (IRCCloud) is, in fact, $5/user/month, and I know I'm not even close to their only paying customer.
I recognise you're engaging in hyperbole when you say "nobody will consider IRC chat worth $5 / user / month", but when you're saying stuff which is so blatantly wrong (and trivially disproven), it undermines your entire argument.
Geek cultured called -- they want their technology back. Apparently startup culture has corrupted our industry to a degree that people think $5/mo for a hosted IRC client is a fair exchange of value.
If someone prefers IRCCloud or Slack's features and support, it can absolutely be worth more than the sum of bandwidth, storage, and CPU.
If you think you can offer the same services that Slack does for $1 a month, maybe you have an opportunity to start a business that successfully competes with them.
You talk about a "fair exchange of value". Is it fair for Apple to charge you a 50% markup on an iPhone? Is it fair for Starbucks to charge $4 for a latte? Do you know of any for-profit business that sets its prices based on an abstract notion of fairness rather than supply and demand? If your company was fortunate enough to make a 50% profit next year, would you offer to return some of it to your customers?
Considering they have tens of millions in ARR, the market has proven you wrong.