Hacker News Reader

Stripe is a Ycombinator company. I got downvoted when I told the CEO of Stripe my troubles with Stripe, he said to email but then never responded creating the public perception that they care, when they don't.

You will just find downvoting brigades of people on HN when it comes to any YC backed company. Which is probably why this will be my last post on HN. You can't get anything truthful on here if YC has backed them.

View on HN

> Which is probably why this will be my last post on HN

It is pretty great that the CEO comes on HN and handles support. That is a skip-level meeting. Usually support requests are handled at the bottom of the heirarchy pyramid, not the top. Yes people openly support and defend YC companies, this community is only possible because of YC, and is comprised of many employees, founders and peers of these companies.

If you don't like being disagreed with though, you can pick up your ball and go home. I suspect that you will get a lot more value from this community than the one time you couldn't get a CEO to directly address your problems.

CEO is not handling support, he's handling PR

Reply on news.ycombinator.com