> The most interesting and potentially enlightening experiments are also probably illegal.
I fully agree with your points. However, regarding this one in particular, I would like to add that this shouldn't stop the harnessing of already existing knowledge in the social sciences to better shape the products we build.
I mean, you're totally right; there's a lot of knowledge "locked" in the difficulties related to studying humans. However, we know some stuff about people and their behaviour. A relevant amount of stuff I would say. And that stuff isn't being applied when we create a technical solution to a human problem; the solution is almost solely defined by technical aspects. We don't know much, but we know enough to do better than what we do with technology today, human-wise.
(At least, better than defining "UX work" as pixel-pushing in Photoshop or Illustrator)