> By going digital (like e-governance), use of paper is avoided but the procedure remains same. Does it save time? Sure, it does. But the process remains tedious as ever.
what's your point ? Ditching the process of having a government ?
what's your point ? Ditching the process of having a government ?
In Finland when filling your tax forms online, the form comes prefilled with numbers that are calculated from your tax info of the previous year. If there are no changes in your salary or benefits, you can just agree to the the form and it is done, without typing out anything.
Edit: A colleague phrased this brilliantly before: "We have these machines that can do literally anything we want them to, and instead we're using them as a poor imitation of paper"
In Germany as a business owner I'm required to file taxes electronically. But then in the last step I still have to print out some of forms and send them via snail mail to the German tax office.
And don't get me started about registering a new company. It takes weeks and you need to visit a notary. (Coincidentally last week I created a UK Ltd to hold some intellectual property. It took 20 minutes and I paid the fee via PayPal. And the next day everything was ready to go.)
There are really different school of thoughts when it comes to administration. And you can't just slap an electronic form ontop of an over-regulated dinosaur and automagically become a modern & agile institution.
I assumed Germany was more organized than that.
In reality, even with e-signatures and what not it's far from that. You submit multiple documents to multiple government offices, processing takes days, and there is plenty of printing, mailing and scanning going on behind the scenes.
Problem is, governments have little incentive to improve UX, as they face no competition. You either put up with the bureaucracy and stupid big forms, or... well, there's no other option.