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I work for a lawyer, recently we added a text-only phone number on our website. Potential customers have been using it.

We see this use case a lot, inbound lead gen via text is very effective.

We also offer voice on SendHub, so you can get calls on the number too. I believe we're unique in offering both those services on toll free numbers too.

I keep dreaming of the day I can order my Starbucks by text before I go pick it up. Same for everything I order. I would text any business before I pick up the phone and call them or launch Gmail.

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