No, you're not 'running late', you're rude and selfish
vitamintalent.com
vitamintalent.com
Back on topic, I used to be really bad for running late. Most of the time people are too polite and let it go but as I grew older and became more self aware, I came to realise that it is rude and disrespectful - even though you don't intend it to be. A while back, I read Jeffrey Zeldman's Free Advice: Show up early [1] and it really struck a chord.
[1] http://www.zeldman.com/2010/02/05/free-advice-show-up-early/
You see, this "late" person is me. If I work for you. If I have to come to your office for a meeting. Anything. I'm late.
But it's because I have IBS (Irritable Bowel Syndrome).
I make up excuses for being 10 minutes, 20 minutes, 30 minutes late. I blame the kids, the traffic, the car, the plumbing. It's exhausting, but it's just easier and less embarrassing than saying I had to go to the bathroom 7 times just to be able to get in my car.
Plus, you don't want to hear that. Do you really want to sit across from the guy who can't stop sh*ing because the SMALLEST deals in his life give him anxiety???
This can happen for ANYTHING I have to be on time for. Like a scheduled phone call, meeting a friend somewhere, just knowing I'm going to be outside for a few hours, etc.
As I go through life, and I spill my secret, I am constantly meeting people with issues like Crohn's and IBS that deal with similar issues, and most of us don't have a good solution.
So, leave earlier right? My body tells me I can't stop until the last possible second. The earlier I try to get somewhere, the worse the problem is, and the later I end up being.
So, anyway, maybe it's not rudeness, but a nightmare.
- long painful morning poops no matter what
- certain foods (red meat, pasta, garlic, etc) cause pain or cramps
- eating a meal requires a trip to the bathroom after
- later in the dsy, depending on how many coffees or what food they ate, there may be a poop demon that needs to be exorcised before bed
- the feeling may strike at ant time and not give them much warning to get to a toilet so they have to stick close to a bathroom sometimes
I'm not talking about acute symptoms or if you eat something that triggers it, just their daily routine. Imagine if eating the wrong thing wrecked your insides, but eating the right thing only gave you tremendous pain, cramping, and poops. That's what you hope your day will be like :/
One day at the ER a doctor said "lets just do a CT scan" and he said "your appendix is fucked. we're taking it out". What's weird is I never had any pain in the right side of my abdominal when they pressed on it, even that day when they said it needed to be removed.
It's been 2 years and I feel like a new human being. Never had a single problem since.
Not only do the things that you mention do that, but also things like salads :(. Trying to lose weight with IBS can be a PITA
Welcome to Spain. And no, I will not be in time and that's not rude; you are just obsessed with something extremely unimportant and overrated. And you'll get heart attacks and strokes from that kind of obsession in the end although I hoped you won't.
I'm from the Netherlands and actually my father (a very successful CEO) never has been on time once; it gave him an edge and the former CEO liked it, even when he was just a coder.
So when I'm meeting a plumber at 15:00 on wednesday, he often comes a week later. You just drink your coffee, wait till 16:00 and go away and turn up a week later.
When you have to take a half (or full) day of vacation just to get your home internet connection fixed (or new sink installed, or air conditioner fixed, etc), and you only have 2-4 weeks of vacation per year, "just drink your coffee, wait 'til 16:00 and go away and turn up a week later" feels like theft, stealing your $X/hr time.
For others; I used to make a crapload of money in the Netherlands but I hated the life and the stress. I moved to Spain where I can live of a literally less 1/10th of what I made in NL, and live like a king (big house, car, pool, dinners out). The obsession with money and time are in your head ; you can live like a king in a lot of countries in this world for the rest of your life. That you 'need' a villa in the most expensive city in the world is your mental issue, it's not a 'real' thing. That's what I realised about myself anyway. And luckily I realised that before I was 30 and not when 60 like many...
Even with flying in for meetings all over the world, it's tons cheaper than living in the north...
Europe gets almost an order of magnitude more vacation days, sick days, and holidays than the US does, and Mediterranean Europe gets a midday break on top of that.
http://www.vpcalendar.net/average-vacation-days-by-country.h... pegs it at just over 3x at the extreme.
(That said, I'm Canadian - never knew the gulf in "average" vacation time was so stark.)
What edge?
If you are late to certain meetings people will turn you away. Yes, this happens.
Small delays are acceptable, but apparently he got lucky (or made his career in Spain)
Must say that in NL in the beginning of my career I always was punctual (getting up 1 hour early to make sure I was there ahead of time); when I stopped doing that, I got more successful. Not sure if that's related, but I also have no more stress, so I'm not changing that myself.
If you don't want 9 am meetings, don't accept them. If you do, you're obligated to show up on time, and you are being selfish and petulant by your willful refusal to set an alarm clock because you don't like it.
> the cognitive dissonance of being extremely inefficient with time and productivity [all the while] with being a poor country dependent on corporate corruption to keep [the] economy from collapsing
ftfy
Some of those strange and inefficient creatures make also excelent vines, create superb cheeses, first class olive oil and delicious cold meats, cultivate a big chunk of the fruit and salads that citizens of many central europe countries eat... A few of those are in the list of the world's richest persons, or renowned film directors, actors, opera singers, biochemists, engineers, sport players. Some even launch satellites to the space or work for google.
Is a mystery how they did all of this with just a mexican poncho and two sticks.
It doesn't matter whether it is "intentional", because it is a relatively easy flaw to correct, especially given how many opportunities there are to practice getting better at it. So the lack of effort to correct it makes it basically equivalent to intent.
I wouldn't expect punctuality from a teenager, but by the time you are an adult, you've had plenty of time to figure out a strategy that works for you, whether it is setting your watch ahead, catching the earlier bus, waking up earlier, etc.
Could not be more wrong.
Anyway, why do you think he is incorrect? Time-management is a skill: why would this specific case of it be un-learnable?
Also, every time you decide that something happens to you/is out of your control, you are giving it power over you. Would you rather beat this minor time-management issue or decide that the universe is constantly and inexplicably throwing your day out of the loop? Which stance one gives you power vs taking it away?
I find it fairly likely that adult ADD traits, sometimes summarized as 'attentional indiscipline', are linked to modern multitasking (or Internet / gaming addiction, if you like) in the same way nearsightedness is linked to childhood literacy.
*Childhood ADHD seems to be a broader category, extended beyond these classic traits into any reason a child might not enthusiastically embrace the American K-12 educational system
You just aren't paying enough to justify the cost of making you not wait. Same is the case if a bank makes you wait a long time on automated machine before they take a call. You just aren't important enough. If you're a billionaire, pay your dentist for a whole day. Get a private banker. If not, get in line, you aren't important enough.
Occasionally, perhaps, but if it's a regular occurrence, they need to schedule better. My wife's usually the first appointment of the day with one of her specialists and they're very regularly 30+ minutes late. No earlier patients to use as an excuse, and they have a hypocritical "7 minutes late = reschedule" policy for patients.
Like any scheduling problem, the amount of slack in the schedule is crucial. Most schedules work a lot better with a little bit of slack, but a lot of people see slack as a horrible inefficiency that must be excised at all costs.
Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency by Tom DeMarco is a great read.
http://amzn.to/1KGF8DG (affiliate link)
There's your problem right there. 9am is a terribly antisocial time to organise a meeting. Have it later on.
Not all of us are morning people.
If you schedule me for a meeting in a time range where I can't be available, I'll tell you. That's true for timezone issues / conflicts / bad-time-of-day.
No... no, it's not. Terribly antisocial would be to have it at lunch time. Let's not make it worse than it is, 9 o'clock can be inconvenient for some, but it's not "terribly antisocial".
Well, I don't think I'm going to disagree with the thesis, but it's good to know I shouldn't even bother reading.
At least they're making their pre-emptive "I've got you all figured out if you think X" nonsense explicit. It's better than trying to engage with someone who has decided to lie to the audience (and/or themselves) that theirs don't exist.
I have been away from my native Mexico for a while, but I recently flew back for a wedding. As I was with my family getting ready to go, timing everything so we would be at the ceremony at the time indicated in the invitations, I was truly exasperated to see how slowly everyone else was moving. It soon became apparent that we would not make it on time at all.
We finally arrived there 40 minutes late. There was almost nobody there! And the few people that had arrived all seemed in good spirits. The groom and the bride were relaxed and eager. The actual ceremony was in fact scheduled for one hour later than what the invitation said. Everyone expects this, including the hosts. My mother said to me, "Jordi, you really have forgotten how things work around here."
Even for dinner invitations, you will be invited one hour before dinner is actually served. It is considered rude to arrive earlier, because then you may burden your hosts with having to entertain you prematurely while they prepare dinner.
Of course, generally the expected lateness only applies to social occasions, but sometimes it spills over to business settings. It is less accepted in such a circumstance, but still common and tolerated.
If you don't want to fire them, then you have decided that actually bring in more value, than the value lost by being late.
I'm terrible at this, I specifically plan my life around it(Make sure I have flexi-time, etc).
Chilling out is a preferred course of action. Also, hundreds of millions of people are parts of the cultures where it's absolutely normal to be late.
Not to mention, those inconvenienced by the late party also have expectations they have to meet, and so on. A professor who is 20 minutes late but still wants to lecture for a full hour can make you late for your next class, for which you are punished, not the previous lecturer.
Should we chill? To a certain point. But after that point, it's our lives which are negatively affected, and being annoyed at someone who is making our lives harder is hardly unreasonable.
I'd prefer a person who is constantly late than a one with your attitude.
These people are pretty bad, and I hope your view on lateness is only because you've never met a person like this.
There are three kinds of 'intent' (roughly, 'mens rea'):
- 'objective' (it's a lousy translation but I don't think there is a better work for it in English); this is when you find a man in bed with your wife and you want to kill him, so you put a bullet in his head. No discussion here.
- 'knowledge of necessity': when the crime is not something you intended to do, but you knew that it would happen if you did something to get to another object. The text book example of this is a ship owner who wanted to collect the insurance money for his ship, so he sank it; the crew drowned. He didn't 'intent' to kill the crew, it was just a side effect of his actions in sinking the ship (he knew they were on it).
- 'conditional intent', in many US jurisdictions aka 'willfull blindness': this one is the fuzziest. It's when you knowingly and willingly took the chance that someone would die (or other crime would happen). Text book example: 'eggshell skull' (Wikipedia has a whole page; in short: guy throws a slipper at wife's head, wife has a medical condition that causes her to have a skull that is literally as thick (and fragile) as an eggshell; guy didn't know; slipper breaks skull, killing wife - still murder).
(I'm not interested in discussion on legal technicalities like the nuances of tort law under various legal regimes and mens rea as a precondition for qualification as murder)
So, to come back to the point: people who are chronically late know that they are late. They could do something about it; like adding extra time to their estimates of home long things take, or not doing certain things when they know they're late already (like the 'getting coffee' mentioned in the GP, that infuriates me - my wife does it too, making me go through customs with a screaming toddler and 20kg suitcase in one hand, and coffee in the other once, but I digress). These people just choose to not work on their flaws and inflict their (easily fixable!) bad habits on others. That is most certainly 'intentional' in all but the most literal interpretation of the word.
Many things in life are inherently unpredictable. The number 1 cause of lateness is probably commutes. if your commute has a range of 50 minutes, to two hours. The only way to avoid being late is coming in hour early everyday. That's a massive cost.
Other stuff that can happen like, your webcam not working for an internet meeting, and so on.
Or an important client holding you up, before you before a meeting.
People aren't inherently being dicks, they're struggling to cope unpredictable nature of the world.
Why is it that it's always the same people? Does the universe have it out for them?
To me this is like the weight loss debate: yes a ton (but not many :)) of people have glandular issues/genetics/blahblah that makes them unable to lose weight. But most people saying they can't lose weight are just making up excuses.
edit: Why the downvotes? Downvotes != disagreement
Or they live within 20 minutes?
And predicting commutes is not easy. My commute can range between 50 minutes and two hours. Depending on Accidents, roadworks etcs.
If you have short distance to travel, you are less likely to come across this.
No one is saying you have to be right on time every single time. But we do have a problem with chronically late people.
At 75 percentile you'd still probably have to come in 30 minutes early most days, unpaid. And for most companies being late 25% of the time is not good enough.
That range isn't the full curve, just the ones I've experienced.
Having had short commutes, and long commutes the difference is immense in being able to predict how long it takes.
The only way avoid this is to come in really early, and negotiate to leave work early. Or flexi-time.
Most people just accept it and waste 30-40 minutes.
I'm originally from a country with fairly crap transportation infrastructure. Consequently, the culture is very much one of "we'll see you at around X" rather than "meetings are at X". And, no one has a problem because it's a well-known problem that everyone faces.
But if you are the one who is always late, then you are the one doing something wrong.
Note that I'm not talking about being late to work. I'm talking about being late to mutually agreed upon events at specific times in a way that causes other people to wait for you. Surely all work doesn't need to come to a standstill untill you get in everyday?
It's wrong because the specific group of people you interact with say its wrong. In a lot of times it isn't damaging financially, productively etc. It's only there because of a cultural rule.
In plenty of societies it isn't an issue. In others being 5 minutes late, regardless of any damage done can get you fired. That is what I don't like. It's there choice however, if they decide that being dead on time is the most important thing in the world they can pay the cost associated.
I avoid those companies anyway.
If your coming to work too late affects people then you should fix it. If it doesn't but is an abitrary rule you just have an overbearing boss, so fix that.
Note that everything doesn't come down to "if I'm not bringing corresponding value, they should fire me". It's that attitude that'll do you more disservice in the long run.
I don't buy that they have a "poor sense of how long things take": they just don't care enough to keep it in mind.
I recently had a first-meeting with a new client. I waited 20 mins. He didn't show up. I left. Maybe a little diva-ish? Idk. All I know is instead of stewing about his lateness and excuses, now I could get on with my day with a sense of empowerment.
EDIT: Why the downvotes? Downvotes != disagreement. I can usually tell when a comment is going to be unpopular. This one confuses me. So please enlighten me :)
Generic Example: "I'm not late to the morning meeting, I just not a morning person." No, sorry, you're still late.
Meetings - in 90% of the cases the most productive way to attend a meeting is not to attend it at all. I still think that they should be optional and people that really have to be there will show up.
Dentist - deal with it - how much a procedure will take is not exact science. She cannot cut procedure short just to make the next patient feel cozy and respected.
If you use any kind of transport - being late is also expected.
We live in a system in which time waste is unavoidable.
> Sure she was “busy”, another patient took longer than she expected, blah blah.
Imagine if you had to do 10 short coding challenges, one after another, without knowing the full scope beforehand and had to say exactly when each one would finish. Now on project 9, your client shouts at you for delivering late because they are your CUSTOMER and you must not take them for granted!
Did she have to stop in the middle of someone else's appointment to deal with you?
Any story that goes "it happened for years without me saying anything then I got angry" would probably have been handled better for everyone if they'd talked about it to start with. Can't wait? Tell them!
Many people might have a spare half an hour and overall everything goes faster if occasionally the last person needs to wait 30 minutes so that typically more people get seen during the day. But no, because you have a requirement you've not specified, everyone else needs to deal with the consequences.
Or tell them when you make the appointment that you will have to be out by a certain time, there's likely to be a better place to be in the schedule.
He's not saying your not ever allowed to late, ever ever, but that if you are systematically late all the time, then you are doing something wrong.
Now you have two choices: put enough slack in the schedule so that you regularly sit around waiting for the next challenge, or take enough slack out that you regularly start challenges late. No matter what you do, somebody has to regularly wait.
Would you pay ~50% more for an assurance that you usually don't have to wait? You might, but most people wouldn't. And if you want an absolute guarantee then it would be a lot more than 50% extra.
> Now on project 9, your client shouts at you for delivering late because they are your CUSTOMER and you must not take them for granted!
This would only be a reasonable analogy if your late delivery had, literally, kept them waiting unable to otherwise occupy their time.
* Example: I'm having dinner tonight with a friend of mine. I expect there's a 90% chance he's going to be late. This is typical behavior for him, and I understand it, and that's why I very rarely do anything with him that is time sensitive- but he's otherwise a good guy, and so I work around it.
It is being rude and selfish.
She is ALWAYS late and she is the least selfish rude person I know. Time is just something that clicks with her.
(edited Spelling)
It's hard to put your foot down and stand up for yourself, like the author did with his dentist. But that's what you have to do to solve the problem.
* The doctor: if your time is important that day it probably means you aren't taking sick leave. Politely cancel the appointment on the spot and book it with another doctor.
* The client: bill them for the 15 minutes that they were late, bill them for the extra time. If they want to extend the meeting make them sign for the extra cost before proceeding.
* Your mother: I'm sure she wouldn't mind taking the phone call later in the day, unless it's absolutely urgent - in which case the rest of your day is likely a write-off in any case.
* Your boss: after every meeting show them the result of this equation: <your hourly salary> x <number of people in the room> x <length of the meeting>.
Sometimes it doesn't work. My sister still calls me during office hours to chit-chat - having exhausted the polite option I am forced to rudely terminate the conversation after 5 minutes: "I can't chit-chat at work." That being said the polite option not working is a very rare exception.
Another aspect of this is that people who are chronically late train you to be late. I definitely only leave for meetings 10 mins after the meeting start time for some people and I still beat them there.
There are a few clients who I will have a specific meeting time for, promise to be there on time, and then something comes up. Invariably, it's the chronically late people who always manage to have stuff come up.
So what have I done?
Cheaper chronically late clients =>
Fired them. It's not worth stressing out about this stuff. And I do stress out.
Lucrative clients =>
Increase my rate to a point where I am happy to sit and wait for them as long as required. Now i don't think "they are wasting my time", I think "thanks for paying me for just sitting here :)".
Social meetings =>
Since there isn't a way to incentivize chronically late friends, I just try to aim to be 30 mins late (still not the last one in). Yeah, I'm being part of the problem in this case :(
- Meetings are also a major waste of time and resources, so sorry, depending on the subject of the meeting it goes from mild annoyance to less productive than sending everybody home early
What I've learned is the rigor of adherence to punctuality is directly related to the difficulty in being punctual in that area.
For example, in most places in the S.E., Midwest, etc. it takes about 1 hour to go 60 miles. The only thing that slows you down getting across town are red lights and stop signs. That's it. Even in large cities "known" for horrible traffic conditions, I've been able to get across the entire city in a reasonable amount of time fairly consistently.
In other words, it's trivial to be punctual. And so punctuality is taken as a sign of respect.
On the West Coast, this isn't the case. It can literally take 45 minutes to an 1 1/2 hours to get 5 miles in L.A. by car. And that's during normal traffic conditions. If absolutely anything happens on that route, you could walk faster. In fact, my wife and I have done just that on a 5 mile commute in L.A. when traffic would lock up. Park the car, get out, and walk. Take the early bus and pick it back up in the morning.
Let that sink in for a bit. You've got a meeting. It's only 5 (or god forbid 10) miles away. Anything even slightly irregular happens, and it could take you hours to get there.
Starts making "minor" delays of 5 to 10 minutes or even 30 seem pretty trivial. Cancelations happen much more frequently. Sorry, buddy, someone had a flat. Can't make it today or it'll take me 3 hours to get there.
That's why out east, companies would dock workers if they clocked in 5m late. Out West work hours are more like "ohhh, sometime between 8:30 and 9:30 is when so-and-so shows up." It's not because they're lazy or inconsiderate or rude. They're probably getting up at 5am just to make the commute.
Here, let me google that for you. https://www.google.com/webhp?sourceid=chrome-instant&ion=1&e...
> Why do people, invited for a dinner party at 7.30, think > its cool to arrive at 8.30? It’s rude. It’s inconsiderate.
If I invite you to a dinner party in Brazil at 7.30, I'm expecting you around 9. If you show up at the actual time, which has happened to me when I moved to Germany – and didn't realized the expectations were different – the food won't be ready. As a matter of fact, I won't even have started cooking! :-)
I now tell my German friends X and my Brazilian friends (X - 2) hours.
Personally? Chill the fuck out. There are a great many things in life more important than having a few drinks with you, or coming to your party. If there is no specific time pressure (e.g. a movie start time), then recognizing the distinctly lower priority of precision in socializing is pretty fundamental to a successful interaction with others.
The popup window is funny and here's why: it's an article about pepole being rude, but the popup is rude nudge nudge. Yeah you get it. It's funny right? right?
I look at it this way - I have a busy schedule -- 4 kids, sole provider with a software development job that directly contributes to the revenue the company I work for receives and private developer of software that my customers enjoy. I even waited for a moment where I'm blocked to write this reply. If I schedule personal time with a friend or family member, it's being done at the expense of something else. I've decided that my time with that friend is more valuable than my core obligations. I value that time immensely and wouldn't want it reduced as a result of my tardiness. When the person/couple I'm meeting with chooses to be excessively late, I assume that they didn't really want to come at all and that they were simply being "nice" or fulfilling some sort of family obligation[1].
And it's not limited to friendships. I owned a gym membership and I'm an early riser (5:00 AM most days). The gym -- Bally's at the time -- opened up at 6:00 AM according to the sign and paperwork I agreed to when I signed up for a three-year commitment. In the first month, I showed up right at opening time only to find out that three out of the four days the opener arrived 30 minutes late. That's half of my workout on those days. As a result, I was receiving 2/3 of what I was paying for -- I'm directly paying for time to access a building and its equipment. The first month I prevented the automatic payment from processing and wrote a cheque for 2/3s of the bill along with a note explaining the situation[2]. This went over like a lead balloon. If I received 2/3 of what I ordered at a restaurant, I would have either had it resolved or left them with the bill after explaining to the manager.
[1] From the opinion of someone who values punctuality and my own time: Showing up late to an event because you feel obligated to appear there is far worse than saying "I can't make it" or even "I have more important things to do". I can respect that. There are certainly times when obligations related to a relationship can't be missed -- obligations you may or may not want to go to, but think about that for a few minutes. And what's wrong with saying "Well, that time is a little early and I have another obligation -- I'm OK with it, but could we push it a half-hour later?" If you don't want to go, why is that? Should you, perhaps, shed yourself of that relationship if devoting time to it is resulting in you wrecking it anyway due to your tardiness? Are you too passive to simply assert yourself with that person? Is there some way you could suggest to change that event to invoke the necessary willpower to show up somewhere near the time you're expected? Are you too selfish in thinking that your attendance is so important that you can just show up whenever you want -- despite everyone elses' schedules?
[2] I ended up successfully breaking the contract after filing a small claims action (that would have never been won).
Everyone thinks there is some fundamental and universal truth to some of their own cultural practices.
Timeliness and running businesses effectively go hand in hand. (A contributing reason to why the Anglosphere and its close friends are the prosperous cultures in this world.)
Yes, effective communication is very important.
instead of distorting it based on a certain convention (e.g. if you say that we start at 9 but everyone shows up at 10:30 instead
This is a funny example to use directly after emphasizing clear communication, considering how ambiguous "start at" can be.
We "start at" 9, but that's very common language with a flexible schedule. If I went home last night with my earliest accepted meeting at 10:30, nobody bats an eye when I roll in at 10:25.
Perhaps the words you're looking for are "we don't have flexible hours" or "without discussing it with me first, you must be in the office by X and not leave before Y."
If you are late for a bus, it leaves. The plane will take off. The walking tour will have walked away.
But I'm supposed to make my wife handle dinner with the kids because 4:00pm really meant 4:25pm and now we'll all be stuck in traffic heading home?
Normally I just listen to audible or finish some work when the other party is late. But when it starts to impact family life I get mad.
What is not universal is how much value people put in a schedule. And how lax these schedules are. If there even is a schedule.