I wanted to note that we will be getting a lot better. Keep checking in over the next few months, and expect to see a lot of major improvements on the issues you noted as well as many other things as well. Until very recently we were a very small operation, and as it turns out, building a competing product to LexisNexis and Westlaw is exceptionally hard. (I don’t want to make excuses – trust me, nobody wants Casetext to be much better more than I do – but the reality is that a perfect product couldn’t be built overnight.) That said, with the backing of amazing investors [1], we just assembled a killer team [2], and now have the people and resources to get there.
Another commenter (dmix) put it well: “Building hard things takes a long time.” Think of how long it took for a lot of the best sites on the web to become what they are today. We’ll get there – I promise.
Finally, we do have the case you were searching for [3]. Why it didn’t show up in search is something we’ll be looking into this weekend.
[1] http://techcrunch.com/2015/02/03/legal-tech-startup-casetext...