"Watson seems to work WITH you rather than for you."
Absolutely right, and that interaction is the most interesting part. This also reminds me a talk about Palantir at GovCon. The speaker tells us two stories.
The first story was about Advanced Chess. We know that human and computer both are good at chess for two very different reasons. We also know they these skills can complement each other. So in Advanced Chess, instead of playing against each other, human and computer form a single team and fight against another team.
It's easy to think that if we take the single strongest chess player and the single most powerful computer, they might dominate the tournament. But that didn't happen. The team that won the tournament was a modestly skilled chess player with a regular laptop running freely available open source chess tools. So how did this happen?
It turned out there was a third factor nobody consider. It was the quality of interface between the man and the machine. How easy it is for a human to develop the strategic oversight, the guidance and to rely on the computer for tactical component. Focusing on, on what they are individually good at.
The second story is about Paypal. At the time of Paypal, several other companies were trying to get involve in online payment industry. The other companies were CitiBank, eBay, Western Union. But one by one they folded back where the Paypal succeeded. What happened?
It turns out large corporations were trying to develop a better system to automatically verify transactions. But Paypal went the other way around. They tried to increase the effectiveness of their human analyst by providing better computing service. Everything on the computing side was to empower/help the analyst to explore his data faster, detect anomalies and to make a quick/better decision. It's the man not the machine that had the final decision in Paypal.
I think the core idea of these two stories is how differently can we use our computing power, and how we are doing so far. I think most solutions are trying to develop a set of fixed answers, and hoping their answer are better then their competitors. But I think, it should be the other way around.
Computers are here to assist us. The design of a system should not be reaching a fixed the goal, instead it should help us; acting as a guide providing necessary information helping to make an informed decision. And if used properly, human can already attain superpower.
And I am really curious to see how IBM Watson fits into this bill!