quite astute I agree. i wonder- how does the author come to command such an understanding of human behaviour, needs and wants?
maybe as a commenter below suggests, the author is sociopathic and that enables deep detached thinking.
It reminded me of Cialdini's "Influence: The Psychology of Persuasion." I'm curious if it's also the work of a similarly calculating social psychologist.
the four strategies also reminds me of the pressures facing those living on low incomes in the USA, not just those working in salons.
Seems to me that keeping your employee or lover happy might be easier than any of these strategies.
I would think so too. The mentioned strategies seem sociopathic.
People can employ sick systems techniques without being aware of how harmful they are.
Most people are not logical creatures like yourself.
Wow, this is a great article!
i particularly like how the rules contradict each other for the most part.