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Comment by stephenr | Hacker News Reader

Hover are a scumbag registrar and should be boycotted the same degree as godaddy.

ICANN rules require registrars to support DNSSEC for clients, but hover use their "reseller wholly owned by the registrar" status to avoid consequences for not implementing support for DNSSEC.

To add insult to injury, they claim they "support" DNSSEC because you can submit a support ticket for them to manually upload the required data, at a cost of $500 per time per domain.

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Whilst that may be bad, I hardly think it puts them in the same tier as GoDaddy. In fact, it seems your problem is mainly with Tucows, rather than Hover. Nevertheless, the problem with GoDaddy isn't the feature set or product offering, it's the way they treat their customers. Hover could certainly bring the price down on DNSSEC support but that really doesn't make them a "scumbag registrar". Do you really think that's fair?

Tucows own hover. Several staff even work on both the wholesale and retail teams.

They responded to customer queries about DNSSEC support for four years with "yes it's coming soon". It was only when someone filed an ICANN complaint that they admitted they are not and were never working on support, and have no plans to.

They specifically market themselves as "no upswell, no hassle" - so yes I think their behaviour warrants being called scumbags and any number of other less polite names too.

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