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A crazy idea might be to start with better evaluation of potential franchisees. The ones in my area are a comedy of poor management and apathetic employees.

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It's hard not to be apathetic when your job description has become so stigmatized that it is synonymous with failure ("go get a job at McDonald's"). A math teacher at my old highschool used to hand back McDonald's applications for employment with failed tests.

When I see a resume with a "McJob", I'm impressed. It shows me they will work.

My best Unix/FreeBSD admin came out of a crappy Verizon customer support job - he's been eager to learn, works hard, is appreciative and is really nice to be around.

Honestly, I'd be apathetic too if I was working at McDonald's.

A point I can't even begin to argue - I used to work there when I was 16.

Same. 14. And Taco Bell. Even at a time in my life when I had no major life pressures, there wasn't much about the place to bring out the enthusiasm in me.

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