I disagree about the point that trusting in a company-hired therapist makes one feel less comfortable than confiding in HR. If I broke up with my girlfriend, I'd hope that the confidential conversations had with a trained therapist would prove more fruitful than a conversation with HR.
I came up with this idea because it helped me, and not primarily because it is best for the company. I care enough about the people I work with that I'm happy to support a free service that might help others too, if they want it.
Thanks for the comments. It's an interesting issue that remains an important subject not just for companies, but society in general.
Jerome
Then again, if there are insurance plans that have this sort of thing in mind, making that plan standard and encouraging people to use it sounds better.
What we're trying to do here is just provide a completely independent person to talk to. They're able to talk to them about anything and everything and none of that information will come back to the employers. Why do this then? By offering this, people are able to work out/unravel any problems/goals/challenges they've got. The hopeful result is that this private chat will then provide a focus, a decision and a more fulfilled human.
Hopefully the company chose a BACP registered therapist and so that therapist will be covered by their registration rules too.
There are laws governing the use of that information in the US as well - some of which exist federally, as well as some on the state level (which may be stronger than the federal ones).
Are there laws against invading privacy via subverting cell phones in the UK? Did it happen?
Downvoting me doesn't mean UK laws are always obeyed.