Really great content.
One point though: does haters matter? Even if your company is the next Justine Sacco and the everybody hates you, does it really have that big an impact? Everybody hates Donald Trump, but he is worth billions.
One point though: does haters matter? Even if your company is the next Justine Sacco and the everybody hates you, does it really have that big an impact? Everybody hates Donald Trump, but he is worth billions.
The other big pitfall is that it's very hard to turn this not-caring property on selectively, so that you tune out the general negativity but actually listen to substantive criticisms. I've seen this bite executives frequently: they get so used to sticking to their guns because everybody regularly hates their decisions that they're incapable of realizing when they have actually, truly fucked up. If you run a startup and not a huge company, that can be the death of your company.
The idea being that when people back their criticism up with data, you should listen. When they're just throwing opinions around, you should stick to your guns.
Plus conscious effort consumes limited energy, so even when those efforts succeed, they're depleting.