Great quote about Singapore citizens trusting the government to do their taxes:
"...we introduced electronic tax-filing back in 1998, since ages ago, before anyone else did it, and today, 97% of tax payers file their taxes online. Because we have kept our tax code simple, you do not need to buy Quicken, Intuit or any of such things. Also, because we have automate the collection of information and populate the table for you, you do not need to work quite so hard – it is a little harder to cheat and so 3 in 5 taxpayers do not even bother about filing taxes. They just take in on trust that our Inland Revenue Authority of Singapore has done their sums right. So e-Government works in Singapore."
That said, the 3 verticals of the whole Smart Nation programme (the elderly, transport & data) seem somewhat orthogonal to much of the SV-style explosive-growth consumer apps. Yet those consumer-app areas are where many SV-style fortunes are made and where young tech entrepreneurs want to go - so there's a disconnect between the two directions.
For example, I don't see massive adoption of a new app/device by the elderly happening very easily - they largely (1) don't know English, (2) aren't used to relying on tech so heavily, and (3) won't be able or willing to pay much for it. It tends to be younger people who try new things - and in fact Singaporeans are relatively less adventurous than Americans or other Asian cultures in adopting new apps/services. Things might be different if Singapore were as big as the US, but it isn't. So I wonder how the Smart Nation thing will play out - maybe the biggest customer will be the Singapore government instead of end-users.
(Tangentially, it's personally been a bit frustrating that the VCs that draw on government money seem to prefer e-commerce/B2C apps instead of industry-specific B2B software. The government puts its money where its mouth is, but still relies on VCs to make the picks...and those guys go for hot, mainline trends. So fundraising has been difficult.)