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Something to note, for those who want to flood nice people with emails: I sent him a couple emails (probably similarly stupid questions -- I recall one was about his thoughts on Twilio having a "build your own appointment reminder" page -- not a direct competitor for your customers, but that does seem a little rude, no?), and never got a response. Nice people get busy, and it's best to consider if clever googling / just trying it will be a better use of the shared public resource called 'Patrick's Good Will'. In my case, I could have just e.g. assumed his thoughts mirrored mine, because even if they didn't, not really important to me.

My experience with him has been the same. His advice and encouragement (not to mention his blog posts) are priceless.

He's awesome, he had some incredibly detailed and insightful advice when I asked about a potential startup idea I had.