The New Science of Building Great Teams
hbr.org
hbr.org
One thing I'm very curious about, with respect to this study's findings, is the relationship with similarly-convincing research about the important of private offices and minimizing distractions. The two aren't totally exclusive, of course, but there is at least some tension:
For example, we now know that 35% of the variation in a team’s performance can be accounted for simply by the number of face-to-face exchanges among team members. We know as well that the “right” number of exchanges in a team is as many as dozens per working hour, but that going beyond that ideal number decreases performance.
That style of interaction does sound a lot easier to facilitate in an open-plan office.
What about something in the middle i.e. small teams working in offices by themselves, who've sufficient privacy from the grand noise of a totally open-plan office yet can communicate/chat/etc. amongst themselves very freely?
Teams are good for some things but there's a lot to be said for quiet time to introspect.