For something like a DMV, it is important that a live human being personally verify individuals and documents in-person. This is inefficient by design, but quite necessary.

Automation of things such as this with current technology makes something as important as vehicle licensing and government-issued identification (along with everything that entails) a very risky and dangerous thing indeed.

Okay, so going to the DMV is boring and even infuriating. But, for now, we must have human beings asking all of the questions, administering all of the tests, looking at every person in the face, double and triple-checking things and so on.