>Do you think the people who think that creative works should be free are in the majority or are they just the loudest?

I think they're in the majority. They may not shout about it, but I think in terms of music consumption in this case they're a silent majority.

Only 25% of Spotify's 60m users pay for the service. People use YouTube for their music without having to pay. Others torrent. I would say that those paying for music in this day and age, whether it's streaming, vinyl enthusiasts or whatever are the minority.