These services always dock me for including RC4 ciphers. I understand that these are bad because RC4 is broken or near broken; I shouldn't be using it.

However, I'm simply using load balancering sevices provided by AWS and Rackspace; my understanding is that (since they perform SSL termination) it is their software on the load balancer that chooses the ciphers, and as far as I know, I cannot change this. Are they misconfigured? (why?) Is there any way to work around it short of doing the load balancing myself?