Does it really matter if no one commented "Oops, we screwed up"? It's kinda self-evident that there was a mistake and there's not really much to say; it's clear from the description how bad it is and marking it "Fixed in version" already says it all pretty much.
To me it does. You just deleted someone's hard drive, an apology wouldn't be out of order.
The context matters a lot. This title is linkbait. It omits mentioning that this was not publicly released and the reporter is a QA for Red Hat. Given that context I doubt you'll still agree an apology is so necessary or that this was not handled well.
this is a work tool used by developers and QE
Because as we all know, developers don't benefit from good UIs. One wonders why they would use a webpage at all, rather than simply connect to an ncurses-based bugtracker that only supports an 80x24 terminal.
Know and understand the tools you are working with, and simply click the Modified (History) link at the top to determine the bug timeline: https://bugzilla.redhat.com/show_activity.cgi?id=1202858
I realise my comment was snarky, but both of these responses were in a patronising tone themselves. Does bugzilla have some sort of rabid fanbase akin to the vim/emacs wars?
I don't think anyone else has had a tone other than short-spoken
In return I got that it was 'exceptionally clear' (which it clearly isn't, given there's a few people in this thread that missed it); that UI doesn't matter for developers; a possible insinuation that I don't know the kind of tools devs use; and a follow-up comment that tells me I need to know my tools but then proceeds to completely ignore the use-case it explicitly quoted when telling me what I should do. I don't know how that second one can be seen as anything but patronising.
Continuing on with the theme, your point still doesn't answer any of the issues I had in my downmodded comment regarding what is 'exceptionally clear'. Can you tell at a glance from a meter away? My point isn't about the existence of a field, but its presentation.
If you don't think the UI is iffy, that's fine, we disagree. But let's not make up nonsense about things like devs not benefiting from good UI or offering solutions that don't match the quoted use-case.
I feel this is more due to many people wanting to look at the bug itself, instead of its metadata (due to the title of the link)
> Can you tell at a glance from a meter away?
I seriously can't tell anything that isn't colored, I do not have any idea what is the concept of distanced vision, (short sighted, glasses still make things fuzzy)
I would wonder if the status in all bugzilla implementations would warrant viewable-at-a-meter, I personally find the presentation fine though: it is the first thing I see other than the title, unless I'm specifically not looking for it.
Fresh steaming proof as requested:
https://bugzilla.redhat.com/buglist.cgi?bug_severity=urgent&...
All high severity bugs against 7.1 which was relased 16 days ago. Check the dates on half of them. They're before the release date and half of them haven't even been assigned or triaged.
When 7.0 came out, datetimectl and systemd didn't even work properly. Enabling ntp threw dbus errors galore. On some kit it didn't even boot. Total lemon.
RHEL doesn't generally work properly until the .2 releases. I've been using it for 10 years so I've got plenty of experience on the matter.
I would go into detail about the CIFS/smb kernel hangs I've had on 6.x but I've had enough of it by now.
Update: I think if you wanted to find out which critical bugs affected RHEL 7.0 on release, you'd probably want to look at the list of z-stream packages (RHEL 7.0.z) which subscribers have access to. These are bugs which didn't affect the installer or first boot, but were important enough to need fixing in RHEL 7.0 after it went out. (If a bug was critical enough to affect installation or first boot, it would have delayed the release).
"Customers would like to be able to use their IdM users to log on to Window clients that a part of the trusted domain."
"Doc Type: Enhancement"
Couple that with what rwmj said, you've effectively debunked yourself.
Or, even if you don't want to declare a threshold, publish the current stats on its front page: "Over the last 30 days, our 99-percentile triage wait time was: XX hours."
Similarly, open tickets with priority=urgent should never go 24 hours without a new comment from the owner.
Now there's a good idea. Major open source projects should have software quality dashboards tracking things like that.
We're now seeing hospital emergency rooms displaying their current wait time in minutes on billboards.
"Why is grepping /etc taking so long? Binary files in /etc?!? WTF?!?"
Coming from Debian, Redhat seems to make a lot of irk-worthy choices.
-d, --directories=ACTION how to handle directories;
ACTION is 'read', 'recurse', or 'skip'
-D, --devices=ACTION how to handle devices, FIFOs and sockets;
ACTION is 'read' or 'skip'
-r, --recursive like --directories=recurse
-R, --dereference-recursive likewise, but follow all symlinksYou'll find most distros follow some FHS standard, although there's some differences in interpretation.
(That said, making the package self contained is the most sensible way for the developer to release it. It's just not a good option for a distro package.)