I hope Virgin hires this guy and makes a media event out of it. I will now never fly American Airlines ever again in my life. This sincerely pissed me off.
I realize that you're just trying to rag on AA, but I don't like the implication that 'unattractive' people shouldn't be airline employees.
Like I really needed another reason not to fly AA. These days, its Jet Blue or Virgin America if at all possible.
I have a year to fly anywhere I need to, with JetBlue, except I needed to fly from Puerto Rico to Florida.
American flew me, and my dog, to Florida, no difficulties at all, on the spot. So maybe their corporate culture is screwed up, like many companies in this world, and maybe they're so big that there are a whole lot of people to screw up their Web design.
But when it comes to actually flying somebody somewhere with a dog, well, they appear to be an airline. Between AA, whose staff knew what they were doing, and JetBlue, whose staff came off as clueless, I'll continue to take AA.
And when said kitty needed to come from Boston to Toronto, it was in AA in the cabin. They were nice but largely indifferent about it. I'm guess they see plenty of pets every day. The normally surly TSA metal detector guys were really patient with me though.
Yay for globe trotting kitty!
Actually he travels pretty well, as long as you stay next to him and he knows you're around. If you want away from him he gets plenty upset though.
So, yes, checking the airline's policies would've been top priority. With JetBlue, this is amazingly easy: http://help.jetblue.com/SRVS/CGI-BIN/webisapi.dll?New,Kb=ask...