Andreessen Horowitz-Backed Leap Buses Are Hitting SF Streets This Week
techcrunch.com
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They redesigned the entire bus interior from the ground up and didn't include this? Surely if you are going to rebuild your fleet before you start, it is insane not to do the work then. Doing it in the future will be far more expensive and is a difficult decision to make, given you will have to pull a presumably profitable bus from a route for each revamp.
(edited for spelling)
I completely agree however that assuming pure idiocy rather than malignancy is stretching probability more than slightly in this case, given we are talking about highly experienced profiteers.
Replacing seats doesn't need structural changes to the bus - but if you've brought a coach that has six steps and a sharp right turn as you board, there's just no way to adapt them.
If someone is planning a transport company, and they buy a coach with six steps and a sharp right, then belatedly realise 'oh-noes, I can't refit for wheelchairs', and cannot fix this by getting a different bus, despite having lots of investment and only one route, then I start to disbelieve the narrative if I also think that any of the executives can tie their own shoes.
> In places like e.g. Germany, you have...
This is not the correct way to do it, and it makes it look as though you're trying too hard. You're using a fancy latin word, but you're using it wrong.
http://en.wiktionary.org/wiki/e.g.
The way to write that sentence would have been:
In other places around the world e.g. Germany, you have...
Sorry for the rant. I see this on HN all the time. It's not just you. It's unreasonable for me to be annoyed by it and even moreso if I do nothing to address it.
EDIT: Wiktionary does not yet have an entry for e.g.
Try that.
But the poster above was right with unreasonable. "e.g." is hardly a "fancy Latin word", it's in common everyday usage and everyone knows what you mean when you use it.
Anyway, sorry, none of this really adds to the discussion. Leap looks like a terrible extravagance from where I'm sitting in the UK and I agree wholeheartedly with the largely sceptical tone of the comments below.
I think the "open area" and especially the "opt in share info stuff" has the potential to be the most game changing. I'd really enjoy commuting even more if I had the option to socialize with interesting people. The typical train layout and general no-contact atmosphere on trains isn't really helping much.
Especially in SV I can imagine some quite interesting discussions and talks while commuting. In fact I could imagine riding that bus even if I didn't have to travel which is a pretty good sign.
Aside from "not a travel company/safety" concerns my biggest issue is scale. Doesn't look like a ton of people fit on these buses. It might also work better for longer routes than the typical inner city stuff (plenty of people living outside core SV that wouldn't mind long route buses I'd guess)
A bus takes up the space of 3-4 cars. If there are more than 4 people on the bus, it is increasing the capacity of the road. Surely there are some negative effects because busses stop & take longer to turn, but I also don't think their business plan involves driving busses with only 4 people on them.
I have a fifteen minute walk to work. If there was a convenient bus that cut that in half, I would use it. I used to ride the subway to work. That took about 40 minutes. I would definitely consider using a bus instead if the circumstances were right.
This often comes up in the context of building more roads to alleviate congestion. It won't work, the theory goes, because when congestion reduces more people start driving, until the congestion reaches equilibrium again.
If buses take cars off the street and reduce congestion, the same argument applies; emergent demand will mean any cars taken off the street will soon be replaced.
Personally emergent demand has always struck me as a rather defeatist idea :)
While this sounds plausible, it doesn't follow that building roads or adding buses is a bad idea. Even if the congestion stays constant, now more people get to travel.
AFAICT most people who drive to work in Manhattan on a regular basis do so because they live far enough out in the boroughs or suburbs that getting to the subway/commuter rail is a PITA.
There is a large contingent in residential areas of Manhattan above 59th St. that take cabs to work -- especially on the East Side where the subway is often too crowded to get on. Although the 2nd Ave subway (if it opens as projected in 2017) will probably make the subway a more palatable option, I could see something like this being an alternative for some of those riders -- cabs can be difficult to find in the morning, and this would be far less expensive.
There isn't much upside in a business like this, but there is a huge amount of hassle (just wait until someone sues them for ADA incompliance, and they will).
Note also the skin tone of the featured passengers. As someone who rides public transit in SF and NY daily, I'd rather see attention focused on improving public transit, versus privileged white people who live in the Marina transit.
You can cringe and say that people ought to be able to withstand a 15 minute ride without needing a dopamine hit, but if you're making a business out of it, providing Wifi is a cheap way of increasing customer happiness and loyalty.
I would have gone with the "dollar van" model would be a better entry. Cargo vans are less expensive to own/maintain than busses, more nimble, and use less fuel.
Either way, more options is great for the consumer.
While I can't speak for San Francisco's bus system, everything about this product video screams to me that the solution that is being provided here does not actually solve a problem other than "I am white, privileged, and want to ride on a fancy looking bus where I can buy a Vita Coco. I also want to pay as much as $6 per ride, which is egregiously more expensive than something that amounts to little more than public transit needs to be."
This whole thing is basically the epitome of the tech bubble and offers little to nothing of real value.
Wanting to be at work on time without allotting an extra 30 minutes for public transit shenanigans is hardly the epitome of privilege.
Addendum: this is a private company that technically speaking does not have to adhere to any schedule and isn't liable for various things (according to the TOS posted in this tree), so if anything you're more likely to be on the wrong end of things compared to an organized public transit system.
The problems in Toronto result in 30-60 minute waits for a bus or a streetcar in the wintertime (during -20°C weather too). Then you will get about 5-10 in a row, all within a few seconds or minutes of each other.
This happens because Toronto does not schedule its transit very well (or at all). So everything is late and miserable.
If Leap schedules things correctly, in part because they are a private company and have incentive to do so, they may be able to beat public transit solutions - in terms of reliability of service - without breaking a sweat.
Again, I don't know how much this info is relevant here or for SF. But there are multiple ways that a private company can improve on the timing and scheduling of existing public transit.
I don't know what you think the TTC does all day, but it's not sit around and say "if only we had competition, we'd make the busses better". It may not be possible to schedule to avoid busses bunching up during peak times, if that's how traffic behaves. The only way to fix it might be to run an excess of under-utilized busses, which cuts into profit margins. Which is something a private company with higher rates might be able to do, but the TTC is limited because service has to be accessible to everyone.
The risk of a private company like this showing up is that it'll decide to focus intensively on the 20% of routes that yield 80% of profit. This bleeds the public transit service of funds needed to run less profitable services at off times that are used by people without 9-5 jobs, or people in less privileged areas. So the rich get better bus service, and no longer subsidize the service for the poor.
In Seattle the buses have posted times on a schedule at each stop and they pretty much nail it in my experience. If a bus is more than about three minutes late people start looking around and checking their watches.
There are two sides to on schedule performance - what the bus does, and what the schedule says. You are probably right that the bus can't move any faster just because it is private. On the other hand, I bet a tech savvy company can do vastly better at predicting what the actual bus schedule will be as well as communicating any deviations from the schedule in real time.
It's mainly traffic issues, or a single wheelchair/baby carriage clogging up the exits and requiring more time than anticipated. It's hard to make useful predictions for that.
> as well as communicating any deviations from the schedule in real time.
The municipal public transits in many European cities already have real-time schedule updates (and replacements) delivered via smart phone apps and digital signage posts at the bus stops. Big IT (I think Siemens, e.g.) has been offering and deploying solutions for this for years now.
It's worth a shot. I like seeing experiments like this that public transit can't do, even if it ultimately ends up failing.
I simply don't have time to fight with professional bureaucrats when something sucks, and the professional bureaucrats know it.
Basically, the TOS disclaims pretty much everything claimed by their marketing material (ie. they are not a transportation company, don't claim to be one, don't make any guarantees or promises about what they do, etc; also, you are dependent on the bus driver to actually transport you because the driver is the 'third party' you are actually contracting with and they won't refund you if they fail to transport you [which they most definitely won't, because they aren't a transport company]).
This isn't a subsidiary of M & M Enterprises, by any chance?
In general I'm completely bearish though on these new types of public transportation options. We're about 10 - 15 years away from self driving electric cars that could fit 2 - 4 or 8 people based on design that will optimize route choices and pick you up from your door and drop you at the door you want to go whether that's 3 miles away or intercity. And the economics are already there ($6 probably gets you a long way is a Lyft rideshare right now) Leap could pivot to support that new model but I think super large vehicles on fixed routes is going the way of the dinosaur.
What if busses had no seats at all? What if they were 100 degrees? What if they didn't have shock absorbers? What if they smelled bad (worse)?
Rider comfort IS real value. You've just anchored your perspective at the current level and decided that anything above that is "pretentious" which is itself kind of pretentious.
Also, it seems tautological that luxury services benefit the wealthy. What's the alternative? Socialism?
In this case, the Leap is doing what someone else already alluded to: giving you a Lexus version of a bus. It's not like it's providing air conditioning where it didn't exist, or needed room where it didn't exist [in fact, it does the opposite].
Added value is when you get more for your money. Like when you get a free bag of peanuts with your ride, or your ride costs less, or introduces air conditioning. Adding luxury changes the value, but while also increasing the cost. And things introduced purely as a luxury tend to be pretentious.
As it's designed now, there are less seats, higher prices, and increases the amount of traffic on the roads. If this service became popular they'd either have to raise the price (ala Uber/Lyft surges) or increase the number of buses, which forces you to choose between increased cost or increased traffic, neither of which improves transportation.
I wasn't trying to suggest we shouldn't have luxury items. Just that when it comes to an alternative bus [transportation means], what we don't need is a luxury bus. We need a more efficient bus. Less seats, higher prices and a potential increase in traffic does not seem more efficient to me.
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Let's be honest. This service is intended to cater to people who are "too classy" for the bus, but too cheap for an expensive car service. It's not getting them there faster, and definitely not cheaper, but it is giving them fancy drinks and a space to open up their laptops away from the poor, unwashed masses. It's the upper-middle-class bus service. "Tired of looking at poor people? Need a place to USB charge your phone? Like the idea of going to work in a mobile coffee shop? Try Leap!"
Now that's pretentious.
Say there response is to recommend to their friend, "Oh, I only use Uber when I come back home after a night out, but when I go to work I use Leap, I love that I can put my feet up on the leather seat across from me while typing away!"
Your user seems to have issues rooted in self-identifying through external means. Why is it that they feel compelled to compare Leap to Uber? To note I think it increases their socio-economic status (in their mind) for that brief moment thus generalizing them to the specific core of typical Uber users. This is a self-transformation expectancy that keeps them coming back to the product, Leap! They're not happy with themselves to a certain (obviously monetary) extent. As a business it should follow a categorical imperative to come up with a way to (a) accept the pretentious user (b) be pretentious product (c) BUT help user keep some measure of progress, allow them to get rid of that maladaptive urge >> make them begin a drawing, everytime they ride have them sketch one line at a time. Over the course of a month if they're active then they will have become a amateur artist in that timeframe -- a transformation. (d) feel good.
Uh, lets not place the race card here. In all major US cities we have 100+ years of political corruption, union protectionism, bad planning, kick the can mentality, etc that have led to a shitty level of public services. A non-government competitor can help to keep the government honest as people see how much better things can be. As a Chicagoan, my advice is, don't become like Chicago. We ran full tilt towards the "don't challenge the government, we know best" approach which just led to the corrupt machine politics that is driving the city into bankruptcy. I would love to take a non-CTA bus to work. I can't see how anyone could possibly do worse than the CTA bus system.
>Some critics have raised worries that these bus startups, like Chariot and competitor Leap Transit, will cause the broader public to disinvest in the city’s municipal transit system.
This is a feature, not a bug. I mean, should universities and hospitals give up on their private bus system because it "threatens" the public one? If the public system is so terrible, continuing to prop it up makes no sense.
Personally, the idea that we need to build this ultra-egalitarian society is highly hypocritical, especially on an entrepreneurial forum like HN. Yeah, I'm willing to pay to not ride with crackheads and criminals. There's nothing wrong with that, the same way I bought a house far away from crackheads and criminals.
I don't know where you are in Chicago, but tooling around Streeterville/Gold Coast/Lincoln Park, I always found the CTA buses clean and punctual. I don't think CTA is a great example of union protectionism or bad planning in Chicago (I'd level those at CPS/CPD).
If you can't see how anyone could do worse than CTA, try riding the public transit in the Rust-belt east coast cities (Philly, Baltimore, Wilmington). It can get so much worse.
To be fair, those are the three wealthiest parts of the city, so there's incentive to make them work properly. I think when you leave the high-income bubble you'll see the CTA isn't like that normally.
>Philly, Baltimore, Wilmington
Those aren't remotely tier-1 cities with the budget we have. Its not a fair comparison. Not to mention, in places like Baltimore, driving and parking to work are feasible and economic options. In Chicago that's not going to work out.
I regularly waited 45 minutes for the 55 Garfield or X55 Garfield Express (years ago, before budget cuts killed it). It's supposedly on a 10-15 minute schedule.
I would love to see the public transit systems improved, busses included. The issue here is that the privatized system and frills that the Leap busses have, which for all intents and purposes are mostly unnecessary, scream upper class while coming across as if the goal is to improve the entire public transit system, when in reality it isn't anywhere near the case.
Where? In their website, all the copy seems direct at the potential customer; I saw nothing about the goal being an improvement to the entire transit system.
Also, The "white privileged elite" seema to act as early adopters, willing to pay for the extra bucks. Eventually, the technology gets cheaper and accessible to more users.
The only issue is a non issue: Richer people can afford private drivers(Uber/Lyft/Whatever). It's nothing new, it just became more affordable in the past years. And public transportation isn't suppose to be profitable. It's about letting everyone move around a city for a very affordable price.
I think it would indicate that the city isn't making enough of an effort on the mass transit side of things.
Overall it would be great if people could start up private bus lines that they believe are underserved which the city would then later take over. If you structure it so that the city paid a royalty to the entity which established the line for a few years, they could probably do a fair amount of good.
Now, how would you prevent this from turning into a tollway that's only going to charge for 20 years but 50 years later it's still for-pay? By making the city pay an external entity rather than keeping the revenue. They'll keep their word -- at least when it comes to paying the bus startup -- very rigidly if it's an outflow. How would you ensure that they then lower the price once the royalty is done? That's harder. I guess at least the scam would be more transparent that way.
This is very much how the UK's rail franchising system fails to work.
Rail is complex because you have obvious economies of scale when you have the same entity managing rolling stock, tracks, other resources, and R&D.
The UK's rail franchising is the worst of all possible worlds. Economies of scale are impossible because separate companies own the rolling stock, run the rolling stock, and maintain the track. And no R&D happens at all now.
Worse, companies regularly scam the gov by collecting subsidies while they can and giving up franchises early when they're expected to start repaying some of their profits.
So this is not necessarily a good model.
>I think it would indicate that the city isn't making enough of an effort on the mass transit side of things.
Why should public transport be profitable? It provides a valuable economic service, in that it moves employees to and from work.
Demanding that it should make a profit is like demanding that pedestrian walkways or the freeway system should make a profit.
Infrastructure is a public and corporate good. You can certainly debate who benefits from it the most, and who should pay for it on the basis of the economic value of those benefits.
You can also debate if perhaps it's not as innovative as it could be - something which is often true of both public and private transport systems.
But there's no obvious non-ideological need for it to be run on a for-profit basis.
This would enable the people starting the bus route to then do market analysis and use the same buses to go start yet another new route which could then either be profitable or not, and then get taken over or not. So you're organizing the company to take the risk and that means the city doesn't have to, which means that some kind of progress might get made in less than a person's lifetime.
Yes I do realize that profit != socially useful in all contexts. But I think in this case if a bus route can be run profitably there's going to be a substantial correlation with useful, because I can't think of a way that buses have been able to hack capitalism to extract rents without doing any useful work.
This open layout is vastly better than the traditional US bus layout. Feels safer, less trapped. This is the right direction to be going, as public transportation in most of the rest of the world has already proven long ago.
It must be wonderful to be so young and healthy and not have any issues that keep you from standing 60+ minutes on a moving and uneven platform.
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It's not an issue of Android versus iPhone here.
I'll admit that this line actually made me angry.