A few observations:
- from your configurator, it's not 100% clear where each bit of info from the Text form goes on the box and if they're optional or not
- the sample boxes on your site appear to show a mark only logo, no text (judging from its side placement on LaunchBox and Mini boxes). in this particular case, it makes sense that a Brand/Company/Product name at the very least would have to be additionally printed.
1) What happens when a user insists on printing a more complex logo containing both a mark and text typeset in their preferred typeface?
- It is enough to just upload a flattened vectorised file and simply leave the Brand Name and/or Tagline field(s) empty?
2) What file types do you accept for the logo?