...which still requires you to mail floppy disks or CD-ROMs containing one Excel spreadsheet file in order to update your customer number. See http://www.reginfo.gov/public/do/PRAViewIC?ref_nbr=201209-06....
...and has no static URLs for patent applications.
...and just gave a contract for $800K to a company with no experience, that lied about its incorporation date (it was in business for eight days), and that has produced no product for the USPTO thus far after months, causing at least two other bidders (myself included) to protest formally. See http://www.gao.gov/products/B-410658.
The USPTO does a lot of things, and some of them well, but IT is not one of them.