Beware of Trivial Inconveniences (2009)
lesswrong.com
lesswrong.com
Usabale design promotes the same idea (don't make users think). Subscriber acquisition strategies rely on a similar idea that after the first 2 months of free broadband, most users won't bother switching out. Softwares exploit this by having opt-out instead of opt-in for desirable options including bloatware.