I'm late to the reply here, so sorry to have missed the discussion.
We use Sendy at work, 40k+ sends weekly. It saves us boat loads of money since moving from Mailchimp. It's a nice thing to have.
However, we had hoped to extend it's tooling and customize, but that's right out. I've rewritten the CSV import code because it reads in the entire file, twice, before processing. I found some bugs where it can silently drop lines of your import. That's not "f-n awesome", it's bad software.
These are real things. The default Sendy setup can drop tracking opens because it doesn't access it atomically. These aren't "computer science" issues, they are evidence of a lack of competent design.
We've forked it, patched it, and use it internally, but only because it's cheaper than writing our own, for now.
Don't dismiss warnings. I'm not telling you not to buy it, I'm telling you that the guts are shitty and you should know that before you fork over cash.