A.) Is this really a government concern that potentially some people won't be able to stream "House of Cards" without buffering? And then we're also worried about the fact that your ISP could decide at some time in the future to pull the same extortion stunt on other services that are less trivial (examples of the worst case scenario might be good, and why it hasn't happened so far).
B.) Apparently there exists a technical fix by using a VPN, so then if you are really inconvenienced, you could use this, or potentially another ISP (satellite seems like it should be available to most people with only one cable provider, right?).
C.) Why wouldn't the customers complain to/blame their ISPs just as much as Netflix? I have a hard time caring about the plight of either the big cable companies or Netflix (or Facebook, Google, any other billion dollar enterprise).
...I'm know I'm ignorant on this issue, but I can't help to think that both sides are blowing things out of proportion.