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They absolutely know. You have to pay a hazmat fee on the gunpoweder/ammo, for example, and when you're shipping boxes out of a gun parts retailer, guess what? Those boxes contain gun parts. The PR flunky is either lying or totally misinformed - I'm guessing the latter.

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You can go to the UPS store and ship an unmarked package there. So how would they know?

Well, I guess they'd have to ask. But the point is that they are very much aware that they currently ship large quantities of guns, gun parts, and ammunition to unlicensed people (legally) every single day.

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