Bad: I work 10 hours a day, 6 days a week.
Good: On something I like to do.
Bad: Have to keep most customers happy. Good: Can tell that one customer who is genuinely being an asshat, to go fuck himself.
Bad: Have to keep most customers happy. Good: Can tell that one customer who is genuinely being an asshat, to go fuck himself.
Tarsnap sometimes has "problem customers", but I have yet to see one who is trying to be a problem. It's not really the customer's fault if they don't know how to install a compiler, think that uploading 100 GB over a 512 kbps cable modem will only take a few hours, or can't figure out how to enter a valid tar command (cue xkcd).
I do my best to help such customers, which usually involves refunding their money and pointing them in the direction of dropbox, spideroak, or duplicity.
Working in customer support I can tell that you Sir, are living the dream.
Although I would love to be able to fire a few customers but I'm sure my benefits are probably better if you are early stage. I actually had better healthcare before acquisition. Which suprised me.
That's about as big as I can manage it, so that works out. Not looking to expand at the moment. Some people may work for us full time when they wrap up their day job.