I'm now old and cynical enough to understand/believe that the world is run with laziness as the prime heuristic (with secondary heurisitc being "don't die/maintain current level of comfort").

I agree that it's trivial to exploit, but I choose to believe that, in the general case, people/entities are lazier than they are evil. That said, laziness can be in the form of "not taking into account the externalities", which can be indistinguishable from actual malice (which I define as knowingly and/or willfully causing harm).

I still think Lenovo's behaviour in this case is that form of laziness, though my comment above means I'm on the fence.