Yup, we talk to them daily. And they keep sending us love notes. Public transit professionals are some of the nicest people you'll ever meet.
> How much and how often do agencies re-plan their routes?
Generally they'll look at changes a couple times a year. But we're at a unique time where many cities haven't changed their networks in decades, and are going through a big redesign process.
> How much of planning is driven by politics vs driven by data?
Like anything else in .gov, some combination. Our goal is to push it heavily in the data direction.
> What positions you all vs the consultancies who do planning? Would you expect consultants to be your customers or competitors?
We're a set of tools to helps pros out -- we don't do the planning ourselves. Plenty of consultancies are already using us.