Daring Fireball: Pound the Quality
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(2) Ballmer is right that the iPhone cannot handle all webpages as well as a desktop - it's just impossible to shrink the power of a desktop into such a small, light and elegant form-factor (today, anyway). This is not a fault of the iPhone, but a shortcoming of the web with its layers of inefficiency (esp javascript, flash, java). Apple's genius was to strip those layers away, by integrating the hardware and software to work well together. Only Apple has enough expertise and market clout to do both, and to do it brilliantly.
But the above foreshadows dark days ahead: what will happen to the iPhone when it is possible to have a desktop in that form-factor? When ingenious integration is no longer required, and an open market is favoured, with mix and match, and webapps and so on? I see two ways for Apple to win:
i. Apple uses the new technology to move ahead to the next frontier (because that's where they like to be). Perhaps an even tinier form-factor?
ii. Apple has become so established as the leader in this category, that no one can catch up. This is within Apple's grasp, but I believe they will not take it, because taking it would involve pleasing the mainstream (if you leave major market segments unsatisfied, a competitor fills them), and, as Mr Fireball implies, if Apple did so, it would no longer be Apple.
But Microsoft.
Everyone gets distracted by the phone. The phone is just an app (and some extra electronics). The platform is the thing, and Apple is light years ahead of the competition at this point. Use a Kindle. Then use an iPod Touch.
why couldn't the iPhone UI be copied? notwithstanding working around patents etc.
This is a poorly thought out sentiment -- or maybe just poorly expressed. He's saying if the quality of Android apps is "generally higher" he'll switch.
Who cares about the average quality? Any healthy app store is going to have a couple dozen iFart variants -- who gives a shit. As long as I can find the good stuff (which, by and large, you can with Apple's app store) and as long as there IS good stuff then I'm happy.
To this point I can see the application ecosystem going the way of consoles and relying on marquee titles to succeed. Halo had a huge role in legitimizing Xbox as a gaming platform and you'd hope MS might learn from this with handsets.
Actually, it's amazing Microsoft doesn't seem to apply the lessons it has learned from its gaming console success more often. Maybe that's just big company politics though.
Usually my computing experience is dictated by the worse interaction that day. If I have to deal with a text editor that uses tabs when I want spaces, or a note application that won't sync, it doesn't matter how nice the web browser is.
My experience on the mac has been that, generally, the developers of third party software focus on the UI. It sounds like an odd version of the "broken windows" theory, but it seems to be true. Because the average quality is so high, applications with bad user experience just don't survive. This means I can pickup the most popular task management app, and expect a certain level of polish. That is why average matters.
If you have the facts on your side, pound the facts. If you have the law on your side, pound the law. If you have neither on your side, pound the table.
Is probably one of the best I've seen for a while. It probably applies as much to people here as the rest of the post alone.
Actually, I'm not entirely sure that he's wrong. I personally use apps on the iPhone not because I want a dedicated app for that thing, but because it's less usable or not available in the browser.
On my computer, 95% of the apps I use live in the browser. On the iPhone, it's the opposite. Maybe Ballmer is on to something...
Today, both Android and BlackBerry have app stores, and Android is a far better platform from a developers perspective (all apps are 1st class apps, immensely powerful SDK, more mainstream language etc, easier distribution etc).
So while Apple may have initially attracted developers because of quality, they continue to attract them because they are popular and because their app store focuses on payments more. With the coming onslaught of Android devices its very likely that Android devices will outnumber iPhones, all Apple will have left is a store that is more geared towards payment, and even there Android might catch up.
Regardless, 2010 will be an interesting year in the mobile space. I'm working on p a cross-platform app (iPhone/Android/BlackBerry), so I think it'll be interesting to compare downloads, sales, rate of adoption, feedback etc across all three.
Neither Android nor the Blackberry has a unified product. When I design for the iPhone I know the exact product dimensions, I know exactly how the user will be interacting with my program, and I know it will be the exact same a year or two from now. I can make one app that any iPhone owner can use and it will be used exactly as I want it used. With Android and Blackberry, that's not the case.
all apps are 1st class apps
Pardon my poor French, but what the fuck does that mean? I've seen Android apps and iPhone apps, and the Android apps are uglier and less elegant.
As an example: Twidroid (and most other Android apps) can run in the background, and use data in the background without a custom push server. Apple's Mail app, on the other hand, isn't buildable (for the iPhone) with the public APIs. You'd need to run in the background for that, which isn't available.
Don't judge the API based on the quality of apps you're seeing - I've seen some well-polished Android apps, and some legendarily horrible iPhone ones.
1) You are restricted as to which parts of the SDK you can use.
2) Your app may be rejected for any reason, no reason, or whatever reason. The reason may or may not be explained, and may or may not make sense.
3) Even if it isn't rejected, it will still take weeks or months to get your app into the hands of customers.
None of this applies to Apple apps, of course. Therefore, independent developers are 2nd class citizens of the iPhone.
See here for a comparison of the Droid and the iPhone 3GS (http://www.networkworld.com/news/2009/101909-droid-vs-iphone...)
This battle feels hauntingly familiar. Back in the 1980s, Apple made a boatload of money by pushing an elegant, easy-to-use 'sealed box' platform. They eventually got clobbered by cheaper hardware running more open software.
If Apple isn't careful, that's going to play out all over again.
This isn't the same as the PC market was back then. Apple's in a much more dominant position, it's making more money than any of its competitors, it's got the world's most renowned design team, it's the most trusted brand on the planet in key demographics as of 2009. It's got no competition in its particular field, which isn't necessarily that of "phone".
Thanks to the Mac and the Apple II, they were making money hand-over-fist. They also had the best designers, and were an incredibly trusted brand with both professionals and the education market. To top it all off, they had a giant technology lead over any of their competitors (except Commodore). The Mac was considered far more than a "computer" at the time.
The IBM PC never matched the Macintosh for sales. However, the combined fleet of clones reached such a high volume that the PC clone market became the primary target for developers. Android has similar potential.
You're probably right that the iPhone will stick around indefinitely. The Macintosh, in a similar position, has increased its total unit sales, year over year, every year since the initial release. However, it would be hard to argue that Apple was competitive during the 1990s for mindshare or developers.
The real risk to Apple is not that they'll crash and burn and go out of business. The risk is that they'll lose their current lead in developer mindshare, and that's a real risk indeed.
*For historical marketshare context, check out http://www.jeremyreimer.com/total_share.html .
- open hardware was critical to the success of the PC platform, allowing functionality such as ethernet, better video, changing disk drive configurations etc. In the mobile phone world, the hardware is locked down for all players.
- computer interface devices (screens, keyboards, mice, touchpads) have all been designed to optimise for ease of use. In the case of mobile phones, the interface devices have been optimised for small size. Concretely this means that both input and output are difficult - writing useable software that runs on two screens with different aspect ratios is a momentous task on a mobile phone, having to allow for the existance or not of a physical keyboard or multitouch screen, same thing. What this means is that a diffuse hardware platform, such as Android is offering, is going to be very difficult to develop high quality apps on. Unless hardware manufacturers can agree on a common platform, this problem is only going to increase. Of course, such a common hardware platform doesn't seem terribly likely to me, as the example of the PC industry shows that this approach quickly reduces manufacturers to commodity providers, with razor thin margins. I suspect that the Samsungs and Motarolas of the world are in no hurry to go there..
- Apple never had the dominance in the computer market that they currently have in the smartphone market - they never got over about 14% of the market with the Mac (although if it continues it's current trajectory, we may see this level beaten in the not too distant future). In the smartphone market however, they are well above this level of marketshare already, and still rising. If you add in iPod Touch sales, the platform is massacring everybody out there.
- At the time when Apple lost market share, home computers were only a small part of the market compared to office computers. Purchasing departments have a strong preference for cheap over quality, provided that a minimum level has been achieved. Consumers are far more discerning. In the mobile world, personal sales are more important than business sales, or to say it another way, you are more likely to have a personal mobile phone than a work phone. All of this acts to reduce one avenue of attack on the iPhone platform - you probably aren't going to be able to win just by doing things cheaper - you're going to have to do things better too.
- phones are far more mission-critical than PCs. If your computer breaks/starts functioning weirdly, you aren't too badly affected. If your phone goes down these days, it's a disaster. There is going to be a premium on reliability, and it remains to be seen as to whether the Android platform can deliver that reliability when there are numerous hardware manufacturers, and a large uncontrolled application base.
There are other differences, but I think these are the important ones. Globally I find these differences big enough that I'm dubious as to the validity of using the PC experience as a guide to the future of the smartphone market.
What that means is that Apple's allowed to get away with certain things. They can create programs reliant on certain hardware features in the iPhone because they know it'll be there on every phone. They can rely on a high-quality multitouch screen, a certain virtual keyboard set-up that works very well, and a particular screen size that never changes.
What that means is developers don't have to hedge bets. They can go all-out with their designs, knowing that what they see designing is going to be what every iPhone user gets. They can create a design perfectly suited to the iPhone's dimensions and processes, ignoring any possibility that that screen size will be any different or that the phone's functionality will be lacking certain features or a certain high quality. So you have a lot of apps that blow Android applications away, because the developers are so free to be wild.
The one that I think about the most is Weightbot, which has a custom UI that mimics a hard steel door, has a single narrow band that scrolls through days/weight, and which, when rotated, "opens" the door at its seams to reveal what's behind it. That's a design that requires the iPhone, because you'd have to be insane to make a narrow band that requires ultrafluid touch controls on an OS where you don't know how good the touch controls on every phone will be. You couldn't possibly design the app to fit the screen so well, to use the law of thirds like it does to position every control pixel-perfect, to have a major feature rely on tilt-control, or even to have that sliding-out graphic, which takes a knowledge of how it will look on the screen.
You could make an application similar to Weightbot on Android. It wouldn't work as well, it wouldn't look as good, and it would have to compromise its elegance to make sure it worked correctly across all phones. You'd spend a lot more time hunting for bugs. You wouldn't have access to the gorgeous interface design that Apple gives developers out-of-the-box to make apps look iPhone-y. You miss out on a lot of elegance, in other words, because unlike iPhone, Android is not designed to be an elegant product.
(BTW. I do think the iPhone is more polished that any current release of Android. I'm not sure it matters though. Windows XP is laughably less polished than OSX, but it doesn't seem to be hurting in market share.)
Sprint, T-mobile, Verizon, Barnes & Noble (through the Nook), HTC, etc. etc. all market Android OS and phones right now. Which group do you think will win?
Eventually the developers will come, especially because developing for Android is frankly easier for developers: significantly more open platform, and broader developer skills for Android's app SDK.
Right now, Android's Market app sucks (1.6's update is a bit better). Android Devices will vary more in terms of hardware, although Apple's are starting to differentiate as well. Apple had a pretty good Store app from the get-go, a single platform to develop for, a beautiful UI and almost no competition in the paid app space.
Apple pulled out in front, and they'll probably always have an arguably better product, if Steve keeps up his perfectionist ways with successor products. It might even be that the most you could make as a successful developer would be having a 'hit app' on the Apple Store.
But, the market conditions will almost certainly generate far more value, in aggregate, for Android developers than iPhone developers; it's going to be a more democratized, far broader market for Android devices really soon now.
Ballmer has a point. The internet is an open platform with a relatively simple set of open protocols and formats for transferring data, providing services, and so on. Applications built on top of the internet stack are accessible to any device that can read HTML, XML, JSON, YAML, and so on. Even the browser makers are doing a good job of coalescing around the standards.
The iPhone, by contrast, is a narrow, closed, proprietary system built on top of the open internet. If you don't have an iPhone, you can't use any of the applications built for it. Similarly, if you want to develop an iPhone app, you have no choice but to go out and buy a Mac to get the development framework. Heck, you can't even distribute an iPhone app without going through Apple's App Store and conforming with its fuzzy terms of service.
That's the very opposite of the open internet. It's easy to hate on Microsoft for being closed and proprietary, but Apple is at least as bad.
I disagree with your comment. Microsoft wasn't bad for being closed, it was bad for attempting to use its monopoly to force its competitors out of business. Apple's closed, but they have plenty of competition, so it's all right. As for the Internet being open, I'd like to see you download the source code for a 37signals application. You can't, because it's closed. But you can use APIs to export data? Well, good news! You can export your iPhone's data also, and they give you APIs to do so!
But it doesn't matter that I disagree with your comment, because my actual point is that Ballmer doesn't have a point, is a terrible executive, and should have been fired two years ago for his riotous incompetence as a businessman and a marketer.
Or maybe I interpreted Ballmer's comments differently than you did. I might be wrong in my interpretation, but it sounds to me like Ballmer is complaining that the iPhone interacts with the internet via proprietary applications on the device rather than web applications.
> Microsoft ... was bad for attempting to use its monopoly to force its competitors out of business.
That's certainly a valid point. It's unfortunate, because what made Microsoft successful in the first place was its relative openness (particularly its cheap OS licencing terms) compared to its competitors. They seem to have forgotten this after becoming the de facto standard for desktop PCs.
However, Microsoft was also bad for being closed and proprietary. Ask people who developed software in VB6, only to have Microsoft abandon them and break backwards compatibility in the .Net framework.
> As for the Internet being open, I'd like to see you download the source code for a 37signals application.
That's true, but it's not what I was claiming. What I meant by "open" was that anyone with any kind of computer that has a reasonably modern browser can access and use a 37signals application. You don't need a special proprietary application or framework running on your own device to do this.
And I need Windows to run Steam, and I need a Mac to run iPhoto. You're suggesting an absurd fantasy wherein everything runs on everything. If I want "open" by your definition of "it's on the Internet" on the iPhone, I go to the Internet.
But Windows is proof that popularity doesn’t guarantee market-leading quality.
Makes me wonder what market he is speaking of, if it is something along the lines of graphic design (both OS and for uses) sure the mac ranks pretty high up but what about corporate environments, average home users, aging adults, engineering software (civil,electrical,mechanical) these are all things that windows ranks pretty high for market quality.Windows may be a pain in the ass for some power users or home end users but I bet if the market shares were reversed mac would be heckled as much as windows by average users and certain power users.
Windows basically has no competitors in the PC OS field. Linux is a fine OS, which I run myself, but it's not widely available in shops/preinstalled and doesn't run the majority of apps that people want MYOB, Quickbooks, iTunes, Microsoft Office etc.
For whatever reason, Apple's hardware attracts brilliant software design. I can name ten Mac-only apps off the top of my head that blow away their Windows/Linux rivals for design superiority. I could name several dozen for the iPhone that are of a similar make. I couldn't name one for any other platform. The difference is staggering.
Windows may be a pain in the ass for some power users or home end users but I bet if the market shares were reversed mac would be heckled as much as windows by average users and certain power users.
I'd take that challenge. Last year I went to a college with computer diversity. This year I'm at a Mac-only college. Last year everybody bitched about their computers; this year, there's literally no comment about computer usage, because everything just works within the sphere of my acquaintances.