How to kill your Google account: Access it via Tor
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⚫ Having all your eggs in one basket is a poor option. And by "your" I mean "my".
⚫ IP-based reputation tracking's been useful. It's dead. Get over it. Thank the NSA. And Google. And Verizon. And advertisers. Not necessarily in that order.
⚫ If you're not offering me GPG/PGP based multi-factor authentication, fuck you. Seriously. Just fuck you.
⚫ Have your CEO go through your account recovery process. Try not to piss them off or hand the keys to their castle to the wrong party. Like I'm supposed to remember the month and year I signed up for your service? Not. Bloody. Likely.
⚫ That and about a half-dozen other questions would have been impossible to answer if I didn't have local archives of much of my data (thank you OfflineIMAP). The cloud really sucks at times. Especially when your feet are glued to the ground.
⚫ CAPTCHA's just about reached EOL as well. I might be able to solve about 1 in 5 these days. If that. Your goal isn't to absolutely prevent someone from getting onto your system. It's to slow 'em down and raise attack costs.
⚫ If you're offering Internet-based services, start sorting out how you're going to manage reputation with your Tor clients. Because you'll be having Tor clients. FAUST and Fair Anonymity are two projects I'd uncovered in the not-too-distant past, though both appear to be little more than research projects at this point. I'm not aware of implementations of any Tor-related reputation management. http://arxiv.org/pdf/1412.4707v1.pdf https://gnunet.org/node/1704
⚫ You don't trust your users. With good reason. Your users don't trust you. With good reason. And yet you live together on the Internet. Figure something out.
⚫ No, Yahoo, I'm not giving you my mobile number either.
⚫ There's a lot of money not to be made in offering free email service. But I'd be happier if a few more folks were doing that. Or if we could figure out a p2p direct messaging system that wouldn't instantly die under a blizzard of spam. I think something involving clay tablets might work.
Wasn't there a snafu a while back where a security issue with how one company accepted password resets lead in turn to a user losing access to another account? (Someone's Twitter or hosting account?)
They have a way of getting into your account. If you prefer to not use/keep active 2 of the 3 methods, then ...
And based on your fears of giving Google your phone number, I'm surprised you even use Gmail.
Sorry, and best of luck. At least you have a backup! But still sucks :(
Except that that is incorrect information.
I can answer a number of points directly: I have my account password. I can (and have) accessed it from a non-Tor IP, the same that I've been using recently, and from within the same IP range that I've been using for quite some time (though now long I don't know -- the space is dynamic and subject to change).
I can and did answer last login dates, questions about email contacts, and general questions about email filters (none of which would be likely if I didn't have local copies of email -- in other words, they're tough questions to answer if you don't have access to at least some of your account.
And there are numerous other questions that I wasn't asked that I could answer. Including as I've noted, my PGP key to which I can sign or respond to challenges. Multiple other accounts that I've referred to frequently in my G+ postings (including this one, also reddit, Ello, and Diaspora, among others). Which, though Google isn't (or shouldn't be) in a position to check, all use different (and difficult) passwords.
So: no, I can't answer all the security questions. Then again, I'd challenge you to go through account recovery procedures for your own online account(s), and to see how far or successful you are with these.
Some time ago close friends lost access to their email account they'd had for years with a very large Internet services provider. It turns out that the password they'd been using was a poor choice -- I'll just say short, based on a limited characterset, and based on personal demographic information that could be pretty easily guessed at, or simply brute-forced.
Oh, and they'd been a paying customer for years before the system switched over to free, which meant that there were both credit card numbers and I suspect street addresses on file. But the CCs had long since expired and been retired.
After a few months, it became apparent that there was simply no way to recover the address.
Which means that any accounts that _weren't_ notified were still sending to it (think financial services, etc., as well as friends and other services tied to it). And that the account could be used to send spam.
I've got a few friends whose Yahoo, Hotmail, AOL, and other accounts appear to have been similarly compromised.
As I state below, the question "who are you" is a really difficult one to answer. Google's Eric Schmidt stated early on that G+ was designed to be "an identity service". In the sense of "we're going to use this to identify exactly who you are in meatspace and stick with you no matter what" I've got no interest in that.
But in the sense of "we want to be able to consistently and correctly provide access to the self-described entity who should and has been using a particular account", well, yeah, you could say I'm down with that.
And on that count, at least for the moment, the company is failing spectacularly.
That said, a very deep thanks to Yonatan for helping to get this sorted. I've beat him up a lot over disagreements on G+, he's always been the consummate professional.
Nothing, but with that attitude, why even use GPG at all?