Which is unfortunate - I was thrilled when I found that on helpouts, but now that I'm actually starting a remodel project it's unfortunate that I can't get basic help for relative cheap costs.
Google really needs to do some tying of their services together - not in a Google+ kind of way where it's unwanted, but if, for example, they had helpouts to bolster Google product support and pushed some of that massive interest/traffic into the service, it might have found its mark sooner.
I do want something like this, though I would be hesitant to use something this buggy.I also don't really want to tell professionals to meet with me using a product with the word "ninja" in it.
Lots of amazing startup advice on there, all for free.