I've interviewed an ex rapidshare employee some time ago.
Might have been just one disgruntled ex employee, but they told me the CEO wouldn't hand out access to the servers to anyone and insisted on keep doing that himself and other stuff.
They weren't competent though, so maybe he just didn't want to give that employee access. I asked them what they did at Rapidshare and the only answer I got was "multicore stuff" (sic).
However it seemed inviteable, Rapidshare tried to rebrand to a personal cloud storage provider without providing the features needed to be one while still cracking down on piracy. Maybe they should have pulled a dotcom, shut rapidshare down and announce rapid. And then stick to the old business model.