I spent an hour and a half to get it resolved. I was upset about them telling me that it's my responibility to ensure I get what I paid for. It seems like I'm paying to do that.

Also most of the bad reviews of the local dsl have been from people I know, and yes I'm sure comcast as has many bad reviews.

My options are to have a terrible exerpience with really slow internet or to have a terrible experience with maybe faster internet... It's partly my fault for living here though there are pros and cons to living in small towns.