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One minor nitpick, isn't the listed average delay more a measure of the rate of non-ER traffic in the ER?

I mean if you're in allergic shock or diabetic coma they'll treat you immediately, but if it takes an uninsured person 8 hours on average to be treated for a simple cold, then that doesn't really fit the theoretical use case for the app?

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Good point. The times that are reported are what the government has captured as time until you get to see a doctor. I haven't confirmed but I think you're right. If it's a life threatening situation the hospital will probably treat you right away (I sure hope they will, anyway). I'm also not sure who makes the call whether or not you should get treated right away.

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