Hacked emails reveal China’s Internet propaganda machine
qz.com
qz.com
I will say a far more common thing from the USG is seeing people edit Wikipedia pages, however those attempts are almost laughably unsophisticated (often being trivially traceable to the offices of the people they're editing).
I strongly suspect a certain controversial country in the middle east does it, as every time they come up in any discussion you get inundated with pro' people who have little posting history (or none) and who come across very unnaturally pro (like talking heads). I won't name the country since the same thing might happen here.
PS - I'm neither pro nor anti this middle eastern country, I've just noticed very unusual posting patterns when they're discussed. Particularly during large scale controversies (which seem to occur about once a year).
That said, I'd be pretty unsurprised if we employed people to do it on specific, foreign sites in places like Iran, China, Syria, Lybia, etc. Monitoring + Posting + Commenting. That would be smart and part of normal intel gathering.
More interesting than the human commentary, however, would be bots running analysis on posts and comments, and then upvoting, downvoting, or spamming in the comments (with intent to ruin experience) based on content and sentiment -- allowing programatic and rule-driven propaganda effects.
> Within the State Department, a Silicon Valley veteran has quietly launched an improbable new initiative to annoy, frustrate and humiliate denizens of online extremist forums.
Not exactly the comment section of BBC, is it?
http://www.linuxjournal.com/content/nsa-linux-journal-extrem...
Eventually, but eventually can be a long time. Didn't Project Mockingbird fly (hah) under the radar for 14 years?
Call me a conspiracy nut, but now that social media is how most young people get their news, I wouldn't be surprised if the US gov paid people to post and promote bullshit fluff to keep people distracted from major events in the world. When those major stories do make it to the masses, there are people to comment about how it's a "non-issue" and "we need to focus on more important things" or that the US is doing what's necessary to protect its interests and the world's.
Just a couple examples:
All throughout the build up to the Manning trial, I distinctly remember most commenters on tech news sites supporting Manning. Upon conviction, I checked the comments on Ars Technica and the comments were overwhelmingly along the lines of "Let this be a sign to all future traitors.", "Lock HIM up and throw away the key!!" There was a comment about how suspicious the shift was, and the next three pages of comments were along the lines of, "How do we know YOU aren't working for someone?", "We never supported TRAITORS like YOU.", etc. It was bizarre.
The overwhelming coverage of The Interview days after the CIA torture report came out. People were outraged, but then every corner of the internet was plastered with patriotism and how we need to release some awful comedy to stick it to some dirt poor totalitarian state. Now people have forgotten about that movie, as well as the CIA's issues.
I also recall a huge amount of support for an invasion and increased funding of rebels in Syria back when the US government claimed Assad was using chemical weapons against his people. What shocked me was that the people most calling for war was liberal/feminist discussion circles. That all seems to be forgotten now that a group of rebels called ISIS is our enemy of the week.
North Korea isn't dirt poor. All the wealth is concentrated at the top, and in the military-spending though.
North Korea -- Population 25 Million -- has the same estimated GDP as Botswana -- A poor African country ravaged by HIV with a population 2.1 Million.
Team Themis was developing a “persona management” system — a program,
developed at the specific request of the United States Air Force, that
allowed one user to control multiple online identities (“sock
puppets”) for commenting in social media spaces, thus giving the
appearance of grass roots support. The contract was eventually
awarded to another private intelligence firm.
http://opinionator.blogs.nytimes.com/2013/06/14/the-real-war...Why pay people to do it when everyone else is already posting bullshit fluff anyway?
I don't even bother visiting the site anymore.
http://media.ccc.de/browse/congress/2014/31c3_-_6184_-_de_-_...
Anything that swayed public opinion. For one example posting negative things regarding the Edward Snowden controversy. There were people calling him a "traitor" who "got people killed" with zero post history.
As I said, the evidence that the USG does this is not strong, although there have been reports that discuss doing it (and methods), and the USG almost certainly do have strong influence over the popular media (e.g. evening news, newspapers, etc) and have since the cold war (when newspapers would have a CIA employee in every newsroom, providing "feedback" on certain stories and some claim pushing US puff pieces).
Like how the NSA shenanigans got the whistle blown on them before they got very far?
We had evidence that the NSA program was going on since 2003 and in 2005 anyone who was paying attention knew that they had hooks into major telephone hubs and under-sea cables with most of the major carriers (and there were already several whistleblowers). We also knew they were building huge data centres.
But many people ignored it because "the US Government would never do such a thing!" It literally took Edward Snowdon to spell it out to these people before they would believe, but if your head wasn't buried in the sand nothing in the Snowden leaks should have been a shock or surprise (except maybe the fiber intercepts between private company's data centres, that wasn't known).
I think people will naively pretend that the US Government has no influence over popular media OR social media until it is spelt out to them in plain English from internal memos. However we've already seen enough leaks to know SOMETHING is going on, we just don't know the scale (kind of like the 2003 version of the NSA scandal, we aren't at the 2005 level of knowledge yet).
In fact the big snowden shocker turned out to be bullshit. The report that the NSA had direct access to facebook and gmail. Turns out that was just a misinterpretation of a powerpoint slide.
The only new and important info Snowden leaked was the metadata from phone companies that included everyone.
Seems like a sound practice to me! The Israelis would never break the terms of such a contract!
In my view, they don't really have to post anything of substance. All they might have to do is degrade the discourse through trolling, to the point where thoughtful views from either "side" are lost in the noise.
Here's an okay link describing other tactics: http://vigilantcitizen.com/latestnews/the-25-rules-of-disinf...
You immediately came up with an idea to ruin certain conversations using technical know how not available to the general public.
Now imagine you work somewhere with the budget and means to actually do it, and you are the type of person who is just as techy and also is fine with your career working with the people who got burned in the Snowden leak. Why wouldn't you actually do it?
You probably would: https://www.techdirt.com/articles/20140714/10462727873/lates...
In addition to pro-government positions, there appears to be a pro Obama bunch that is strident beyond reason. I mean... Obama could eat a baby and they would be there 24-7 arguing that it was the best thing to do.
And I recall reading a couple of years ago about a software that enabled a person to control several user accounts on one site or different sites. And I think the US military or some other US agency actively used it.
Cohen’s directorate appeared to cross over from public relations and “corporate responsibility” work into active corporate intervention in foreign affairs at a level that is normally reserved for states. Jared Cohen could be wryly named Google’s “director of regime change.” According to the emails, he was trying to plant his fingerprints on some of the major historical events in the contemporary Middle East. He could be placed in Egypt during the revolution, meeting with Wael Ghonim, the Google employee whose arrest and imprisonment hours later would make him a PR-friendly symbol of the uprising in the Western press. Meetings had been planned in Palestine and Turkey, both of which—claimed Stratfor emails—were killed by the senior Google leadership as too risky. Only a few months before he met with me, Cohen was planning a trip to the edge of Iran in Azerbaijan to “engage the Iranian communities closer to the border,” as part of Google Ideas’ project on “repressive societies.” In internal emails Stratfor’s vice president for intelligence, Fred Burton (himself a former State Department security official), wrote,
Google is getting WH [White House] and State Dept support and air cover. In reality they are doing things the CIA cannot do . . . [Cohen] is going to get himself kidnapped or killed. Might be the best thing to happen to expose Google’s covert role in foaming up-risings, to be blunt. The US Gov’t can then disavow knowledge and Google is left holding the shit-bag.
The rabidity of the Israeli shills isn't even the problem-- they're easy to spot, and their attacks on almost anyone discussing the issue are transparently biased. The real problem is that even when Israel is not in wartime, the shills still operate at a reduced level, trying to shape a public discussion milieu that is pro-Israel and refuses to recognize any kind of subtlety.
People notice that they get attacked when they criticize Israel online, and eventually they keep quiet.
These are the successors to cold war game theory think tank people after all.
I haven't seen examples of this. I post quite critical stories about Israel's policies (some from the press in Israel, others from places around the world) on my Facebook wall, and not even my Facebook friends who occasionally display Israeli flags as Facebook profile photos seem to mind. Here on Hacker News, the one country that people can "attack" almost with impunity is the United States, but of course every United States citizen, including me too, has plenty to criticize the United States about, so all I ask is that criticism be factual and made with some international perspective. I think most Israeli citizens, and for the most part operatives of the Israeli government, have the same approach: criticize what deserves criticism, and give us a chance to discuss the policies of our country openly, but don't ignore the rest of the world in the process.
- Every one of these organizations is in some secret or not-so-secret budget under "psychological operations." In one form or another this has been considered a normal part of warfare since Sun Tzu.
- Every one of these organizations would say that "criticizing our country online means attacking its reputation" and that "we are defending our country by posting counter-arguments."
- Serious long-term damage happens to any PSYOP group that habitually spreads false information. The fact that the people at many of these organizations certainly know this does not mean that they would never spread false information, just that doing so would make them very bad at their jobs.
[0] http://digitalcommons.kennesaw.edu/cgi/viewcontent.cgi?artic...
Or maybe it's that the people who claim they're just attacking Israel are really attacking Jews in general, and most people don't respond well to having anti-Semitic turds dumped in their conversational punchbowl.
Israel and Jews are not the same entity, it's entirely possible (even probable) to disprove of Israel and approve of Jews.
As an example, I am married to a Jew, but detest Israel's foreign policy and the way it tends to drag the USA around.
Fake Online Personae for Propaganda [2]
DARPA Social Media in Strategic Communication (SMISC) [3]
[1] http://www.rawstory.com/rs/2011/02/revealed-air-force-ordere...
[2] http://www.theguardian.com/technology/2011/mar/17/us-spy-ope...
[3] https://www.fbo.gov/index?s=opportunity&mode=form&id=6ef1255...
To add to this, let's not forget GCHQ's Joint Threat Research Intelligence Group (JTRIG). As a member of FVEY, they are part of the "help our allies by spying on each other" game that happens to get around constitutional restrictions.
https://firstlook.org/theintercept/2014/07/14/manipulating-o...
JTRIG's toolbox is particularly interesting. While some tools are general-purpose or have plausible uses for traditional spying, quite a few tools are not useful for "finding terrorists" or other nation security purposes. These tools would be useful for spreading propaganda:
• “Change outcome of online polls” (UNDERPASS)
• “Ability to artificially increase traffic to a website” (GATEWAY) and “ability to inflate page views on websites” (SLIPSTREAM)
• “Amplification of a given message, normally video, on popular multimedia websites (Youtube)” (GESTATOR)
So yes, manipulation and paid posts are certainly going on. There are also far more technically sophisticated tricks being used as well. Unfortunately, this is something w4e need to keep in mind in most internet discussions - even here on HN. There has certainly been a lot of discussions here and elsewhere that were derailed with wedge-issue distractions.
Bush said "see, in my line of work you got to keep repeating things over and over and over again for the truth to sink in, to kind of catapult the propaganda" some see him as a bumbling, silly fool. I see a (perhaps overly) honest and transparent man.
It's probably true that the revisions to the Smith-Mundt Act will not open the flood gates of government sponsored media manipulation. Given that Kenneth Tomlinson [47] (a chairman to the foreign media propaganda arm of the United States) was put in charge of the Corporation for Public Broadcasting (NPR and PBS) before handpicking State Department official Patricia Harrison to supersede him, and that Harrison has brought in Cheryl Halpern, Tim Isgitt, Mike Levy, Helen Mobley, and other State Department officials formerly in charge of US overseas propaganda efforts [48], and that Tomlinson left after an internal investigation charged him with Ethics Violations for breaking the anti-propaganda law Public Broadcasting Act of 1967 [49] (but no arrest...) these things are probably nothing to worry about.
Propaganda exists in many forms in the United States but it is still held at bay to many degrees (when compared to some other nation states; it is by no means the worst) by the sorts of laws that the Smith-Mundt Act used to be. In my opinion every anti-propaganda law we lose or weaken is a big deal for liberty.
[2] https://en.wikipedia.org/wiki/Ibrahim_Jassam
[3] http://www.salon.com/2012/04/08/u_s_filmmaker_repeatedly_det...
[4] http://www.theguardian.com/world/2013/aug/18/glenn-greenwald...
[5] http://www.nytimes.com/2014/06/28/us/case-of-james-risen-tim...
[6a] https://firstlook.org/theintercept/2014/09/04/former-l-times...
[6b] http://www.democracynow.org/2014/9/5/headlines#959
[7] http://www.theguardian.com/world/2004/may/29/iraq.usa1
[8] http://www.washingtonpost.com/wp-dyn/content/article/2006/04...
[9] http://www.globalresearch.ca/psyops-media-warfare-and-the-we...
[10] https://en.wikipedia.org/wiki/Fallujah_during_the_Iraq_War
[11] https://en.wikipedia.org/w/index.php?title=Fallujah_during_t...
[12] http://america.aljazeera.com/articles/2014/5/14/nyt-nsa-leak...
[13] http://en.wikipedia.org/wiki/Ayman_Mohyeldin#2014_Israel.E2....
[14] http://www.washingtonpost.com/national/ferguson-no-fly-zone-...
[15] http://www.pbs.org/wgbh/pages/frontline/government-elections...
[16] https://firstlook.org/theintercept/2014/07/14/manipulating-o...
[17] http://jfk.hood.edu/Collection/Weisberg%20Subject%20Index%20...
[18] http://www.motherjones.com/politics/2006/03/heroes-error?pag...
[19] http://www.salon.com/2005/02/23/more_gannon/
[20] http://en.wikipedia.org/wiki/Armstrong_Williams#.22No_Child_...
[21] http://www.thenation.com/article/bushs-war-press
[22] http://www.nytimes.com/2005/03/13/politics/13covert.html?pag...
[23] http://www.buzzfeed.com/chrishamby/government-says-federal-a...
[24] https://web.archive.org/web/20031025141143/http://www.channe...
[25] https://en.wikipedia.org/wiki/Jessica_Lynch#Controversy_rega...
[26] http://thelibertybeat.com/anti-propaganda-law-repealed-state...
[27] http://www.nytimes.com/2005/12/09/politics/09intel.html
[28] http://www.nytimes.com/2005/11/06/politics/06intel.ready.htm...
[29] http://articles.latimes.com/2006/jan/27/world/fg-infowar27
[30] http://www.motherjones.com/politics/2006/03/heroes-error?pag...
[31] https://en.wikipedia.org/wiki/Operation_Mockingbird
[32] http://www.nytimes.com/2013/07/10/us/austin-goodrich-spy-who...
[33] https://en.wikipedia.org/wiki/Frank_Kearns
[34] http://boingboing.net/2011/02/18/hbgarys-high-volume.html
[35] http://www.marayamedia.com/company.php
[36] http://en.wikipedia.org/wiki/Operation_Earnest_Voice
[37] http://minerva.dtic.mil/doc/samplewp-Lieberman.pdf
[38] http://aibrt.org/downloads/EPSTEIN&ROBERTSON_2014-Manipulati...
[39] http://jhfowler.ucsd.edu/massive_turnout.pdf
[40] http://www.pnas.org/content/111/24/8788.full.pdf
[41] http://reclaimdemocracy.org/political_reform_quotes_presiden...
[42] http://www.amazon.com/No-Debate-Republican-Democratic-Presid...
[43] http://www-tc.pbs.org/now/politics/2004MemorandumUnderstandi...
[44] https://en.wikipedia.org/wiki/Citizens%27_Debate_Commission
[45] http://www.pbs.org/newshour/rundown/nsa-releases-12-years-su...
[46] http://www.washingtonpost.com/wp-dyn/content/article/2005/06...
[47] https://en.wikipedia.org/wiki/Kenneth_Tomlinson
[48] https://en.wikipedia.org/wiki/Cheryl_Halpern
[49] https://en.wikipedia.org/wiki/Public_Broadcasting_Act_of_196...
The developers went on to form a company[1] "to influence ratings on sites which allow users to rate articles or other items" with $2m in funding from Sequoia. Not sure if they still up-and-running.
[0] http://en.wikipedia.org/wiki/Megaphone_desktop_tool [1] http://en.wikipedia.org/wiki/Collactive
On one hand, it's the 'Big Lie': People naturally doubt such deception is occurring until they see a smoking gun, and even then many deny it.
On the other, it is such an obvious, inexpensive way to drive public opinion, I'd be shocked if it wasn't widely used. Even paying U.S. minimum wage, you probably are paying under 50 cents/post. That's 10,000 comments in your favor for < $5K -- without knowing data on the influence of such things, it seems cost-effective compared to advertising. Imagine a local politician or a super-PAC doing it before an election in just one locality.
Also interesting: Many people I know think they can detect astroturfing when they see it. I'm sure that's true sometimes, but the astroturfers have more experience and are more sophisticated in their craft than we are -- they do it all day, every day. They know what makes something look credible, and you can see that discussed in the article.
EDIT: I just found this:
Grassroots for Hire: Public Affairs Consultants in American Democracy by Edward T. Walker
Although 'grassroots' conjures up images of independent citizen organizing, much mass participation today is sponsored by elite consultants working for corporations and powerful interest groups. This book pulls back the curtain to reveal a lucrative industry of consulting firms that incentivize public activism as a marketable service. Edward Walker illustrates how, spurred by the post-sixties advocacy explosion and rising business political engagement, elite consultants have deployed new technologies to commercialize mass participation. Using evidence from interviews, surveys and public records, Grassroots for Hire paints a detailed portrait of these consultants and their clients. Today, Fortune 500 firms hire them to counter-mobilize against regulation, protest or controversy. Ironically, some advocacy groups now outsource organizing to them. Walker also finds that consultants are reshaping both participation and policymaking, but unethical 'astroturf' strategies are often ineffective. This pathbreaking book calls for a rethinking of interactions between corporations, advocacy groups, and elites in politics.
http://www.amazon.com/Grassroots-Hire-Consultants-American-D...
A few thoughts:
1. Astroturfing has been the norm for a few years now-- probably more years than I suspect, but the biggest difference was pre-2011.
2. Most people don't even have astroturfing on their radar, and if the public ever did get any ideas, you can be sure they would be astroturfed into actually believing that astroturfing is a legitimate marketing technique rather than repugnant lying.
3. Astroturfing varies wildly in quality, and I'm sure that some people could spot the weaker campaigns-- the most recent major campaign that was weak was probably the pro-Russia astroturfing of Reddit during Russia's invasion of Crimea.
4. The quality of astroturf is inversely proportional to the time and thus money it requires to produce. A cheap statement "X is great, support X" blasted into every topic is easy to spot, whereas custom tailored shilling and misdirection is often far more insidious.
5. I'd expect that most governments engage in astroturfing and shilling heavily-- if not on their own population (which is extremely likely) then on other populations. As evidence, consider that Eglin AFB is the "most addicted to reddit" community. I'm not sure what to do about this other than call it out when I see it, which is woefully ineffective.
I'm not really surprised that a base full of youngish men with a heavy tech background (its a test base for air planes) like reddit.
The term to google for is "Reputation Management", and they will mostly publicly offer services to watch for conversations about your brand and help you take down fake reviews from competitors, which they will present as a huge problem, and do SEO on your press releases. But who did your competitor hire to post all these fake reviews?
It's like the SEO business, they all have some consultants that offer to "motivate and organize your brands fans in order to make their own positive opinions more prominent" or some other BS they can put on an invoice instead of "astroturf the crap out of the important sites with our bot army".
Here's an uneven article about the business that links to a lot of good info: http://www.businessinsider.com/reputation-management-2013-12
It's now a normal thing to do, like SEO and PR, among insiders it's not ethics that separate white from black hat, it's the risk of your client being exposed and the severity of the blowback. Fake reviews on Yelp/Amazon were the first big business. Giant astroturfing campaigns have become fairly normalized. They work very well and are very cheap. It's easy for sites like reddit or HN to spot a bunch of brand new accounts all spamming similar text, it's very hard to spot the accounts that are all real people, with good english, who are paid to write about mostly whatever they want all day on these sites under a bunch of accounts - who then take a specific position on a specific subject when told to.
I've just come to accept that I won't be able to detect the good ones, no one can. And it's easily available and cheap and effective, so I also assume that the ethics of it won't stop people and so it's probably pretty rife.
Also, "persona management software" is some pretty cool stuff - that's how you remember which political opinions and brand preferences and subculture each of your accounts is supposed to be presenting and managing the appropriate proxy configurations, scheduling posts/comments and so forth.
I know less about the political side of things, as far as I know there is no proof of it being deployed at scale inside the US (except during political campaigns obviously, but for some reason people care less about that and it's always done through a PAC or blamed on a rogue PR firm) but there is a lot of proof of contracts to develop the capability thanks to the HB Gary leaks and the Snowden leaks, and it is being done semi-openly outside the US (where it is legal). Pre-Snowden people doubted the NSA was doing bulk surveillance inside the US, but people in the know assumed they did because there had been other leaks and whistleblowers and they had the motivation and the means. This is where I'd say we are with astroturf propaganda. If it's not being done at scale right now then it's known to not be cost effective.
If you have experience or expertise in this industry, would you be willing to disclose it?
In a different context, when security teams are defending against remote attackers, one can sometimes differentiate script kiddies from professionals by timezone of operation.
Automated analysis is challenged by the fact that a single userid can be used by more than one person, and a single person can use more than one userid.
When I was young I worked in the "domain industry" (domain squatting and content farms) and you end up meeting really interesting people who work in the grey/black hat SEO/PR/Content/Affiliate Marketing industry.
I've kept in touch with the technical guys I met because they are fun people to drink with and hear crazy stories, most friendly black hat people are, even if the actual industries are pretty awful. I do miss programming against an adversary rather than for friendly potential customers sometimes, I will admit.
It's mostly like you'd expect. The vast majority of work is low skill inexpensive devs just brute forcing things and outrageously crappy PHP libs being bought and sold on forums. There are few startup types using the high skill approach, will actually think to read the relevant computer science papers. They seem to complain a lot that it's so easy that their skills are rarely cost effective, these sites have every incentive to not notice the manipulation, it makes every one of their metrics look better to advertisers and investors.
The technical side is actually more of a support industry compared to the real side of writing and pushing stories to bloggers and news sites. Ryan Holiday's Trust Me I'm Lying book outlined how it works in general, although I can't say his specifics are true it's nothing I hadn't heard before. That recent New Yorker article "The Virologist" made me laugh pretty hard, those types are everywhere.
Zhanggong district is Ganzhou’s administrative center and home to about 460,000 people.
“There are at least 5,000 districts this size or bigger,” said Qiang Xiao
Am I missing something here? Do districts in China overlap? The population in China is currently standing at around 1.357 billion [0] according to World Bank, United States Census Bureau. Quick math puts 5,000 * 460,000 at 2.3 billion.
The list of districts in China [1] is quite long. And when sorting for 2010 population there are quite a lot above 500,000 but it certainly can't be 5,000. Must be a misquote.
[0] - https://www.google.com/webhp?sourceid=chrome-instant&ion=1&e...
[1] - http://en.wikipedia.org/wiki/List_of_districts_in_China
>“When transferring the attention of netizens and blurring the public focus, going off the topic is very effective.”
As usual, the HN crowd (or state propagandists) turn to whataboutism and pointing fingers than discussing the topic on hand. This really isn't the place for any political discussion, it is so biased and factually divergent, half the time the threads here do not even match the articles.
So, this means that China is home to at least 2.3B people??? The math doesn't add up.