How workers ended up in cubes – and how they could break free
economist.com
economist.com
> it has become increasingly clear that far from offering a clever compromise between the economy of open-plan and the privacy of individual offices, cubicles are in many ways worse than either.
But also say that open office plans are bad:
> And last year Swedish researchers studying the link between office layouts and illness found that people who worked in open-plan offices had the highest risk of becoming ill. The reason, they concluded, was more than just the easier spread of infections. Stress caused by lack of privacy and workers’ inability to control their surroundings played a part, too.
> Open-plan offices are noisier and more interruption-prone. Too much noise causes high blood pressure, sleep problems and difficulty in concentrating. And cubicles’ flimsy walls do little to dampen sound. In studies where sound levels were raised from 39 to 51 decibels—roughly equivalent to moving from an average living room to a road with light traffic—participants were more tired and less motivated.
But I don't really have a lot of trouble with distraction and will just put on headphones if I really need to focus.
I'm comfortable in all of them. I do find myself needing headphones more often in the short cube environment; but, that's not really a big issue to me.
I don't think I would like the open layout. Something about people walking by always being able to see what's on my monitor bothers me; and I'm currently in a situation where my boss could see my monitor if he chose to look up. Still not as bothering as a completely open layout.
So, I don't see anything wrong with cubes.
edit: I should have also mentioned that I wore headphones when I had my own office, too, because walls aren't soundproof, generally.
“Cubicles even make people behave badly. Researchers at Cornell studied 229 employees at eight firms and found that those in cubicles were more prone than those in open-plan offices to have long, loud conversations—sometimes unrelated to work—with colleagues or on the phone.”
The key to making open offices work in a software development environment is fundamentally about having sufficiently low density, and having management giving a shit about basic conflicts.
"In 1994 the average North American office worker had 90 square feet of space. By 2010 this was 75 square feet. (Executive management gained floor space over the same period, according to the International Facility Management Association.)"
Could this have something to do with economics as well? There are high returns to working in big concentrated cities. So if rents in city centres are expensive, but people still want to work specifically there, they will compromise instead by paying for less office space. How much more expensive would it be to give everyone an average of 90sqft (8.36m^2) of space?
Not that any of this is good, but to pin this undesirable outcome on a specific cause, I think one would need more precise evidence.
Google got it wrong. The open-office trend is destroying the workplace.
http://www.washingtonpost.com/posteverything/wp/2014/12/30/g...
It seems to me no one has tried something similar with offices. Maybe someone should.
Could you please explain your idea in more detail?
I worked in a cubicle farm for five years. The company added space after I was hired because they were growing. Then the recession hit and some of that new space remained empty and unused. They began converting desks that had never been used into meeting spaces. Meanwhile, teams were generally each assigned the same amount of space yet had varying numbers of members. So I saw both some good and creative adaptations and some poor general practices.
Some years ago, when I was a homeschooling mom taking college classes online and every member of the household had their own computer, my very introverted husband had the most privacy for his desk area, our youngest son had the second most -- again, he was quite introverted -- our older son, less introverted than his father and brother had the third most private desk area and my office space was in the most heavily trafficked part of the apartment. I was the only extrovert and my duties and mom and wife required me to be available to other people at pretty much all times. The arrangement that evolved fit our individual personalities and our working situations. We were all happy with our respective desk arrangements. Surely the corporate world would benefit from making sure people were individually comfortable with their work spaces and when you multiply the increased productivity by hundreds of employees, this should matter to someone?
Altought starting from raw material and space, allocating some of them for people, some for tasks, and letting teams roam freely also looks promissing. It will require a lot of redesigning, but that may even be a good thing.
But there are really more choices, and I feel the article continues to push this false dichotomy: <i>"What workers need from their offices has long been clear. A flexible workspace that encourages movement, combined with mobile technology, could finally liberate them from the cubicle farm"</i>
Is that really what we need? Is there really anyone who prefers either of these choices over a private office, with ample meeting rooms and conference tables when there need to be group discussions?
Lacking a permanent desk would leave me constantly wondering if my position were also temporary. Even when I worked for a consulting firm who kept me on-site with the client 100% of the time, I had a permanent desk back at HQ.
Ugh, I have been getting tired of my current project and had started thinking of getting out of freelancing and back into wage employment just for a change of pace. But the more I read, the more I stories I hear from friends and family still in those environments, the more I realize things have only gotten worse. 5 years ago, everyone knew management was lying about the open-floor plan being bad for productivity. Now it sounds like people actually believe the lie and the open-floor plan is no longer reserved for the asshat-MBA-consultoware companies.
Most places are organized into small teams, small team rooms work the best. Have a few isolation rooms for people who need intense focus and conference rooms for cross-team communication.
It's a formula that works and works well. The team can set the room rules and culture, people can still get stuff done and cross-communication is perfectly available.
Nobody needs to be trying to get work done in the equivalent of the floor of a busy warehouse.
Unfortunately some of the tail functions of a business have to much power and only pursue their own empire building and the hell with the effect on the other stake holders and indirectly the share price.
http://www.hardcoregaming101.net/spacequest/sq3-15.png
http://1.bp.blogspot.com/-Bp3Emd3jJVo/T7wcdqFTM_I/AAAAAAAAAu...
The layout is nice, notwithstanding the whipping.
My office is half-height cubes, but apparently there's a redesign in the works that's going to give us "friendly clusters with low partitions" (kill me now).
With massively impaired productivity.
>>sound is controlled with dividing walls and “pink noise”—white noise focused on the frequencies of human speech, which can reduce the distance at which a conversation is audible from 50 feet to 12-16 feet. The result, the firm says, is greater focus, accuracy and short-term memory.
It sounded like a nicer "fan" ... very consistent. I think for it to be effective, you'd want to direct it to bounce off cube or glass walls between you and the speaker. If it's loud enough, without walls, it might prevent conversation, hindering productivity for co-workers.
What you trade off is absolute sound level for attenuating speech like noises faster than they would naturally. So going from nothing to white noise is going to sound and feel noisier. But you will find that you can't hear people talking across the room as well as you could when it was quieter.
I consider it a net positive. But then again I also wear headphones frequently to listen to music for focus (and to drown out everything).
The company I work for uses a design like this now, albeit the partitions are solid (but still low), and with the 120 degree angles between them apparently favoured by Robert Propst originally. It's known as the "snowflake" design because of the way the clusters with their 120-degree angles look from above.
After 6 months they expanded accounting and so moved me to the other side of the building, but next to sales.
After a couple days I started missing customer service.
I now have a standing/sitting desk that I switch between, depending on the work I'm doing. Standing also makes it easier to spot others coming over to ask questions.
This may be due to the environment. Fewer people in the office (<10) and a manager that doesn't care when he sees me on Hacker News.