It's a good read. One of the points I repeatedly make is that technology should support people, not the other way around. In other words, you start with how people work and you build technological solutions to the problems they face.

Now, Chinese and European wheelbarrows are very different. I would usually choose the European one if I am working by myself because the Chinese one looks like it is a pain to load, but one wonders if the differences are caused by fitting into different workflows The same goes for a lot of IT tools.

The difficulty of course is always "how much needs to be invented here?" That's a big question.