Ask HN: What are you currently doing to understand your visitors/users?
Do you run any kind of surveys when a customer cancels, or when a user just signs up for example?
Do you feel you understand how to create successful users with your app?
Do you feel you understand how to create successful users with your app?
I feel there's a tremendous misuse of surveys and feedback tools with the saas developers I work with. They don't understand their customers so well and don't always realize the importance of it. I'm writing blog posts around this topic and so I'm always interested to learn more about Hn'ers challenges.
I didn't feel I was coming off as salesy, that was not the intention at least.