I imagine the politics at Microsoft still remain at, "Catch up to Apple, make our own iPad, iPhone, etc" instead of delivering a good product in the dozen other realms they compete in. Of course the automakers were going to ditch the MS product. Its substandard.
I really wish MS would find a way to up their game. Nadella's tenure isn't looking so bright 8 months in. Not sure if MS is salvageable, to be honest. I sometimes think how much better the products would be if Clinton actually tried to split up the enterprise stuff from the home stuff during the anti-trust settlement, instead of allowing MS to continue as-is and continue to force IE6 on the web for 4 or 5 more years than it deserved to.