Fun Theory
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Fun benefits tremendously from novelty, but genuine fun has long-term value, too.
Completely irrelevant anecdotal evidence: I like walking to work because it’s sustainably more fun than pretty much any other mode of transportation. Even if it’s less convenient.
So they called in a research team to figure out what to do. And the research team measured everything - how many stops the elevators had to make, what speeds could be safely managed, the algorithm by which a press of a button sent an elevator to a particular floor. They also looked at sociological factors, such as what people did while they waited for the elevator to arrive.
After all this study, the research team made a recommendation - put in mirrors by the elevators. And the building's owner did. And all complaints about the slow speed of the elevator vanished. Because now people had something to do while they waited - they could look at themselves.
And this research had such an impact that it spread, so that nowadays most skyscrapers have mirrors near their elevators. The novelty has never worn off, even though, at this point, an entire generation of office workers have grown up with mirrors next to the elevators.