How Google shut down our startup on Black Friday | Hacker News Reader

How Google shut down our startup on Black Friday

twitter.com

17 pointsgreenwalls10 comments

https://blog.glasswire.com/2014/11/30/google-chrome-blocks-g...

this is probably a better link.

Thank you.

Just downloaded GlassWire in Chrome, it sounds like this has been fixed?

Shitty situation though. The impression I get from Google is that they automatically flag things all the time, their "review" system never changes any decisions, and the only way to get something fixed is if someone with Google connections (John Mueller in the comments) hears about your problem and passes it along to someone who can actually fix it.

How many people get screwed that we never hear about because they didn't have enough twitter followers?

It's fixed with Chrome, thanks! Unfortunately Google Webmaster Tools still says we have malware for some reason. Hopefully it will update soon.

The only reason I know for Google blocking content is, that the website is (was) infected with malware somwhere deep in the structure. This often happens to outdated Wordpress installs, especially after recent exploits. Blocking an executable however is new to me. I wonder what the real reason is.

We use Wordpress for our Blog but it's completely separated from our main website. I guess theoretically it could be infected but we don't distribute any software from there. https://blog.glasswire.com Google Webmaster Tools pointed specifically to our installer file that is rated as safe by VirusTotal.com.

It's working now, at least. I was able to successfully download it in Chrome.

Chrome no longer blocks the download but Google Webmaster Tools still say we're infected with malware.

I feel like there is more to the story...

I always feel like that also when something like this happens but we can't figure out what we did wrong. If we figure it out we'll update the blog post.

Reply on news.ycombinator.com