The one time I ordered an Uber, we spent 25 minutes waiting while the driver drove around a similarly (but still quite distinctly) named street on the other side of town. After several phone calls, she ended up using her own GPS navigator to find us.

So I can corroborate what this article is saying: Uber has absolutely no clue where you are even given both an address and map co-ordinates. Presumably they rely on a terrible reverse geocoding implementation and discard the other information. That's surprising, because years ago I used to work on firmware for navigation devices and I don't recall reverse geocoding ever causing major issues (there were always minor inaccuracies when you round-tripped the data, but you never ended up on the wrong side of town) - I thought it was a solved problem.

For the record, neither Google Maps nor Apple Maps have ever had trouble distinguishing between those two locations (though humans sometimes do), so they broke it all by themselves.