"250 total direct messages per day, on any and all devices"
http://help.twitter.com/forums/10711/entries/15364
Im not sure if they will make an exception for you. I too wanted to us dm as a means of communicating, but having a limit of 250 in a day would just be crippling.
Perhaps an argument in your d glu would be to allow for "trigger word or phrase" then an open message would not be as bad.
Another option would be you send a tweet with a link. The page has a password which displays the message for the user.