First link: says that Uber CEO Travis comes off as a bit of an ass in interviews, and therefore Uber should hire a PR person. So you're switching to Lyft because they have better PR people?
Second link: an article with a headline that is misleading and would have a good run at being ruled libelous. TLDR: Travis said "I love [self driving cars] all day long. The Uber experience is expensive because it’s not just the car but the other dude in the car. When there’s no other dude in the car, the cost [of taking an Uber] gets cheaper than owning a vehicle." You have a problem with a business identifying a way to eliminate one of their biggest expenses? Humans driving cars around is a complete waste of time; anyone saying otherwise is a luddite (the best kind of luddite: one with a twitter account).