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Comment by photorized | Hacker News Reader

Microsoft, you've got to be kidding me. Just tried opening a billing ticket, completed the forms in detail, attached screenshots, clicked Submit...

'Unable to Submit Request We are unable to complete the incident submission process at this time. Please refer to this page for phone numbers to call for Azure support.'

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For what it's worth, I've been watching several Azure-hosted sites that I control and they've been coming back online sequentially (and are all back online now). Whatever they're fixing, it seems to be taking some time, but is progressing steadily at a good pace in the last hour.

Mine have been gradually coming back, too.

Timing couldn't have been any better for me. Some Alanis material there:

https://twitter.com/bizspark/status/534858596748906496

Now I'll have to distribute between AWS and Azure, too.

Why not stick with AWS? (Just curious!)

They all have outages periodically, in my experience.

Yeah, that's the main thing to take away from these events. I've never seen a system (cloud, local, co-located, or otherwise) with 100% uptime, despite every effort to the contrary. Even sites like Facebook and Google have downtime. In the last few years that I've been using it, Azure has been at least as stable as other cloud providers.

That doesn't help with the awful timing though. Ouch. I just Buffer-retweeted your BizSpark tweet above, scheduled for tomorrow. Maybe a little bump now that you're back up and running will help ease the pain...

For nine hours?

Thank you.

Check out Softlayer. It has been more reliable than AWS in my experience.

Really? I manage several hundred VMs and their associated EBS volumes on AWS and we've had 0 problems. Also no problems with S3. Ever.

They should run their support system on AWS since they're likely to get a lot of ticket requests if Azure is down. :)

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