Twitter's debt assigned 'junk' status
bbc.com
bbc.com
In reality though (and this is entirely anecdotal), Twitter isn't something that everyone can use. A lot of people find it difficult to figure out what they should say, how to keep track of who they follow and simply how to engage with it. It isn't that everyone product. You do still have an enormous community of people though that use it frequently and keenly and recently their monetization offering (advertising platform) has become far more impressive.
I would guess then that the valuation and share price has to come down a bit (which this is a signal of) to reflect the change from an "Everyone" (Facebook, Google, Amazon) offering to "Quite a Lot of People" (Pinterest, Tumblr etc) product.
I think what investors are looking for is a move towards a product that is for everyone. But given that Twitter's core business / USP is precisely that it is not like "everything everyone else is using", could the conclusion thus be that investors had too high an expectation of what Twitter has to offer the world?
Also, I use twitter to keep up to date on some of the industries I'm interested in, and while it's a great tool it's still frustrating sometimes, since there is a flood of info throughout the day. TweetDeck makes it better since I can group things by interest and triage depending on how much time I have. I guess you can do that with the web interface but I have never found it as natural as with Tweetdeck.
1. 140chars limit had a goal and philosophy which conflicts now with image attachment flood. Most "interesting" content is typed or pictured in the attachment and the 140char limit is simply worked around
2. Twitter UI is too clunky for what it does. No progress since 7 years I'm using it.
3. Twitter mobile apps don't work properly when mobile. You can't favorite, retweet or comment properly while in an unreachable zone. My 2008 hobby Android 1.1 app has a local queue to cope with remote updates, inserts and Twitter can't implement this?
4. Families aren't on Twitter. Friends to a certain degree. Colleagues to a certain degree. Celebrities/followers yes. Gamers no. Protestors yes.
5. Facebook, LinkedIn implemented the "follow" feature quite successfully.
6. Notifications work, Discover not much.
This. A million times this. I don't understand Twitter. I don't get what the hell they're thinking of, when they release (for example) the horrific design that is the Twitter desktop and Mobile apps. An incredibly common use case is to have more than one twitter account and switch between them. Go try it.
A bunch of people brought out superior apps, and Twitter just killed them.
If this is representative of the thinking going on at Twitter, they are (deservedly) doomed.
The churn at the top is the best explanation I can find for some of the policy reversals we've seen (3rd party clients in, out, in again maybe sort of) and the somewhat random approach to business strategy. Twitter's core audience is a very desirable demographic but not one that's really going to react to in-stream adds at all positively. But twitter doesn't do some of the clever things it could with the firehose; and certainly doesn't use it to create secondary products that would be useful enough that businesses would pay for them.
Sidenote, I always thought the goal and philosophy was invented after of the the technical limitation, which was that a tweet needed to fit into an SMS.
I can see value in brevity, but when it's forced, it may actually impede communication. It gets hacked around anyways, with multi-part tweets, even by Twitter's own developer account[0]. At the least, there are tweet clusters, where each individual tweet may be a complete sentence but doesn't effectively convey the entirety of what the author meant, without reading the surrounding tweets (in reverse order, of course.) At those points, it would be saner to abandon the limit. Or maybe treat it as a one-way linkblog to other places for discussion.
[0] https://twitter.com/TwitterDev/status/530545195633618945
Twitter is the new RSS, just less nerdy, basically.
But I guess if you didn't count @mentions in the limit you'd find people adding lots of people to a conversation in a spammy way. I'm not really sure how to fix that.
Perhaps there could be a meta-@mention that would include all previous recipients in a given conversation. But then how do you remove people from a conversation? Arggggh!
(Still, i've only thought about this for 2 minutes. I'm sure there's a way that makes sense if you spent more than 10 minutes working it through.)
From there you could also offer to exclude uninvited users from the conversation (maybe it is clearer to say, limit postings to the conversation view to people that have been @mentioned).
Simple: cap the number of @mentions in a tweet at 5, or at 120 characters total.
Same for #tags — limit those to 5 or a total number of characters.
I wonder whether a saturation point will be reached with regard to our willingness to view ads in general. More specifically, might this happen in a way that impacts the viability of ad-supported models that rely on the "build an audience, then ad them to death" approach?
Google Facebook, Pinterest, Twitter, and others all command a great share of our attention and rely largely on the model. Youtube also seems to be showing more ads. I have also noticed that some sites which feature, say 1 minute or less news clip videos, show 15-30 second ads before each one. Personally, I have stopped using these because I find it obnoxious. I get that they need to make money, but at some point, they crossed my personal threshold.
The net is that we are more and more inundated with ads, and I wonder if the effectiveness of those ads will wane to a point where their value can no longer deliver the massive value upon which so many companies rely.
Twitter is good for people who are not only interested in constantly sharing their thoughts, but also have something interesting to say, otherwise they'd find no audience. In addition, they must be good at doing it in 140 characters. Even the ones who are strictly consumers on Twitter fit a niche - they're usually interested in some subject X which is tweeted about by certain people of note.
My grandma doesn't have witty things to say all day, and any interest she might have on what other people say is supplied by Facebook. There is no way she'd ever do anything on Twitter besides signing up and immediately forgetting about it. The best UX in the world couldn't save Twitter for her.
Twitter was able to find an active userbase because even if only 1% of people find it useful, that's plenty of people if you consider the human population. But it should never be seen as something that is useful for people in general. Regular people sign up because of marketing, but they never stay.
I call it an "extrovert" product. I'm sure I'll catch some flak from bringing up the introvert/extrovert axis on HN (as if we don't get that topic often enough here!). But hear me out. Twitter is for people who like conferences. Twitter is for people who like stages. Twitter is for people who want to have conversations with each other, and also want the world to overhear those conversations. To me, at the other end of the spectrum, that behavior strikes me as weird. It seems painfully and willfully fake and artificial. It seems like so much peacocking, forced smiling, and posturing. It seems like "networking," in the most brutally painful sense of that word. I don't get it. I mean, I grok it, but it holds no interest for me.
As an occasional journalist, I'm often told I "have" to use Twitter. It's "part of the job" to be a "public figure" these days. I'm not interested in being a public figure. I don't begrudge people who are. If anything, I envy and admire their ability to navigate the cognitive dissonance that the Twitter private-in-public dynamic forces. But I just can't do it. It drains me. I find using Twitter to be like doing homework, or eating my vegetables. It's not fun. It's a chore. When a consumer tech product feels like a chore, I don't bother; life's too short.
Twitter is in an unfortunate situation, in that the company was forced to scale massively and go public at around the same time its true user base and use cases were emerging from the noise. Now it's in the unenviable position of having to make billions of dollars in revenue, and of having to compete with the likes of Facebook for a putative billion-something number of users (which it'll never get), when at its essence, Twitter is a restricted product. A substantial portion of the human population will never get any personal utility from using Twitter. Twitter isn't a bad product; it's just not everyone's cup of tea. I don't think there's anything Twitter can do to make me want to use it, and I don't think I'm alone in that sentiment.
It's not you, Twitter. It's me.
The real trick is curating the right set of accounts to follow, which I think is the second biggest problem with Twitter's public perception: "Following" on Twitter is nothing like "Friending" on Facebook or "Linking" on LinkedIn. Users should feel no compunction about promiscuously following every account they think they might be interested in or for which they see a funny/clever/informative retweet, and guiltlessly unfollowing any account that is wasting space in their feed. But I suspect many novice Twitter users think their Twitter "social graph" should mirror their graphs in other social media, where connections are supposed to more strongly reflect real life bonds. That's a recipe for a boring feed.
When it comes to following, the issue which has always kept me away from Twitter is that entities and subject-oriented feeds I'd theoretically be interested in following still seem to spit out vastly more noise than signals, and enforced extreme brevity and URL shorteners don't exactly increase the efficiency of parsing the crap
* Real-time breaking news
* Event planning and announcements
* Trial balloons for events, products, projects
* Humor
* Broadcasting the location of food trucks, or specials at a restaurant, or sudden openings at Alinea, &c
* Staying connected to broad but specific peer groups, like "everyone who does software security"
* Announcing and promoting content; specific example: getting a specific group of people to read a blog post
Facebook is good at very few of these things. Twitter is like a more efficient, more far-reaching version of the Facebook news feed; Facebook is a more intimate and conversational version of Twitter.
There has always been a weird rap on Twitter's lack of use cases, despite the fact that lots of people seem to find ways to use it effectively. A couple years ago, the rap was that the only reason to join Twitter was to follow celebrities. Nobody says that anymore; now it's "the only reason to join Twitter is if you're an extravert". Well, celebrities are 0.00001% of humanity, and extraverts are about half of it, so I'd say Twitter is making progress.
Nope, they fucked up that too recently.
tptacek: Yeah, it still kind of works but not the way it used to. I've noticed that in the past year or so they started to heavily filter their "public firehose"; before I was used to see 100s of new tweets per second around a major event (which was fantastic), while now I only get a few of them. The thing is that when the event it's not that big (i.e. a local event in your neighborhood) that filter makes you lose some pretty valuable info.
I have been using online messaging and chat since ... 1991 ? BBS forums, irc, unix talk, MUD/MOO, ICQ, classic mailing lists and thousands of web forums.
I still find it hard to view a conversation thread on twitter.
If I see a comment that is interesting, and is obviously part of a thread or conversation, it's still non-obvious how to view that entire conversation or respond to specific parts of it in any way that resembles a thread.
"Despite"? Not "because of" by any chance? That would be my first thought, that they simply diluted their hardcore audience.
I expect to see a lot more of this sort of thing, which will culminate in the current bubble conclusively popping. It'll only take a few more S&P announcements like this to cause a panic sell-off, at which point... let's party like it's 1999.
Bonds however just rely on the company having cashflow to pay the interest and then repay the capital. Number of users, future profit etc are much less meaningful compared to whether you will get your money back as promised.
The stock is being trashed because they missed earnings.
The S&P report itself said Twitter is experiencing very strong growth and little competitive pressure. It was downgraded because Twitter are investing their cash rather than hoarding it. Bond holders want companies to hold cash. What is good for bond holders is usually different to what is good for stock holders.
The long case on Twitter is that the fundamentals are good, the company is growing like crazy and that the market is undervaluing based on earnings which mostly missed because of one-off employee option and other writedowns as well as reinvestment.
I'm not sure I agree with that statement. They've got a lot of users, many of which love the service, but as a business the fundamentals are far from sound. I'm yet to be convinced that paid advertising is a model that will work on Twitter, and I can't really see any other model beyond persuading people to pay to hide the adverts (which destroys their advertiser base).
Twitter started as a hobby side project to communicate between a few friends, not a business, and you can see that in everything they do.
Snapchat? Tinder? Twitter? Quora? Tumblr? Etc.
It seems like these are the companies that are viewed as prestigious and noteworthy by the media and startup community. Everybody wants to be the company that gets a massive funding from VC and millions of users. But all of these companies still have yet to prove they can really do it.
The only returns for investors so far is based on the fact that the theoretical valuation keeps going up, and it's self perpetuating. At what point are investors going to expect real earnings to justify the valuation?
Nobody (or very few people) seems to want to solve a real problem, or offer a really useful product that people are actually willing to pay for.
Everybody just wants to get a million users, get a bunch of money from investors, and cross your fingers that maybe one day you can figure out how to actually make the thing profitable. And if it doesn't work out? Well it's somebody else's problem right?
It's sort of funny that, as long as the investor community all agree on $X valuation -- you NEVER need to make a single dollar in profit because the next guy in line will cover your "loss." Or finally some giant will buy you out to acquihire or get rid of competition.
Probably sounds like I'm just a hater and ranting, but just my 2 cents.
This is further inflated by exits such as whatsapp and instagram, after all if they are worth that much then surely this other non-related product will be worth at least as much or more.
In the end, valuations have a pretty high random component and the perceived market can push that up or down tremendously.
Who even knows what drove this company to issue a warning like this, maybe one of their bigger customers is planning a take-over bid. It wouldn't be the first time something like that happened either.
This only works until March 10th, 2000.
Facebook, Google and LinkedIn already proved it. No investor wants to feel dumb that they didn't invest their money in the "thing that looks just like FB and Google" even if the business model isn't a complete 1:1.
I'm quite certain tweets are soft-deleted and accessible by the abuse team (if the Secret Service wanted one they'd get it) so it comes across as callous indifference.
> A number of empirical papers have shown that unsolicited ratings are significantly lower than solicited ratings, both in the U.S. market and outside the U.S
http://blogs.law.harvard.edu/corpgov/2013/12/29/the-economic...
Since the agencies don't rate everything, the best way to ensure that is to pay a fee, so if you're issuing debt without the rating you're sending a pretty strong signal your bond is junk, whether the agency chooses to bother with a "speculative" rating on just how bad it thinks your fundamentals are or not.
- I follow a couple of industry professionals and companies to stay up to date with their updates. As a MSFT developer I follow MSDN, the .NET team, but also important players like Scott Hanselman and Scott Guthrie. By doing this I always get the latest updates.
- I never follow more than 50 people and unfollow everyone who posts too much... If there are so many tweets that you don't have time to read them, you're not being effective. Be picky about who you follow. You don't have to follow your followers in return.
- I use Twitter a LOT to communicate with people I'd otherwise have no access to, because I don't have their email or they are too busy answering me through the company mailbox. Twitter makes everyone (except for celebs) reachable. If I need some guy at Google who write library X, I just send him a tweet.
- I use the search to find what people are saying about my product, but sometimes I also use it to engage with people who are talking about a subject I'm interested in.
That one is a killer-feature right there I've managed to discover lately. Twitter completely sucks, because if you are just a normal person doing normal things noone will ever care about you. BUT, in case you're interested in some very specific topic and the contributing people then you should give twitter a try...
I also know many people who game their main feed by reciprocally following everyone for audience building, then set up lists for groups they actually care about. This makes the main view too noisy for me, but I could see that as a viable strategy.
I am convinced, completely convinced, that the idea that you have to read every tweet in your timeline is why so many people don't get Twitter. Even constraining yourself like you describe seems just so silly. I follow 300 people, some of whom (manually) tweet A hundred times a day. I don't read all of them. I dip in and out as I have a few minutes of downtime.
It's a distributed sort of vaguely topical bar chatter. Trying to follow the whole thing is insane, and you have lists if you want to curate particular people.
It's only insane when you follow a huge amount of people and/or people who tweet a lot (or worse, both).
I'll make exception for a handful of companies/organizations (e.g. WSJ, NASA) but generally I won't follow accounts that tweet more than once or twice a day.
You might want to check out a small side-project of mine[1] which I created because I also don't like to follow people who tweet too much. Just put in a username and it'll show you how many times a day (on average) they tweet.
Within that timeline I get a decent amount of tech info from respected people in the industry and other small snippets from friends.
If you do as most people seem to and follow 500+ people you're never going to be able to keep up with the noise and to me it loses its value.
Twittered the author, he twittered back, telling me that there's a bug, and here's the workaround, and invited me (and all his followers) to try that new product that replaces the thing I was using.
So it's a unique communication tool which found a sweet spot with opt-in, brevity, low involvement, and publicity.
(It's can also be anywhere from crappy to decent as a social network, a news aggregator, a blog site ... but I wouldn't bother with these aspects)
(I'm not on twitter, if that helps frame my question).
On Twitter the guy's profile stated he wrote the library and is working in the same field. Helping me gave him the chance to plug his current work and skill.
So if you put the information together:
The IPO was triggered b/c some investors wanted to get out. The public funding was insufficient to fund whatever initiatives are going on. The debt issue was an attempt to get capital asap. The rating could have been easily predicted and so it must be the case that Twitter's management chose to take the hit of the bad PR in exchange for the cash provided by the debt. This suggests that Twitter expects to be in for some tough times ahead.
All this is probably very rational decision making and is probably the best bet the company has in an increasingly competitive market.
Like most people, I find ads kind of annoying, but Twitter's an unusual case — I would be 0% less inclined to use Twitter if they put some ads in that totally unused space.
Twitter might lose approximately .01% of their users if they ran ads, but they'd be making billions in profits.
That means ads need to be inserted into the stream, which is much more annoying. I'd argue that there are already too many, myself…
So the revenue potential is probably not as much as I'd imagined.
And I fully agree that I don't want to see an increased number of sponsored tweets inserted in my feed.
Ad blocking is a problem for all ad-supported web sites. There are heavy-handed ways to thwart it, and I personally wouldn't mind if Twitter used such tactics — Twitter is a valuable service and I don't have any objection to them making money to keep the lights on and making a ton of profit on top.
So why can't Twitter take these and go directly to their users with them as use case options?
My thoughts, continued: http://erikaugust.com/thoughts/twitter/
It's not open. After killing off lots of development happening in their platform with the token limit decision, they effectively shut off that avenue. No sane developer will base his bread and butter on Twitter now.
Some effects of that decision were positive, like increasing engagement with advertising. Lots were negative, namely non competition on mobile app space, or lack of innovation in the use of the platform.
I personally think it was a short term vision move, that effectively killed twitter in the long term. It'll never evolve as much as it needs to survive, now that it lost its developer ecosystem.
https://thoughtstreams.io/higgins/thoughts/6764/
Twitter's self immolation
I just read BBC's article about Twitter not being able to make a profit. It's the classic 'investor story time' narrative where Twitter now have to scramble to make money via whatever means necessary - even if that means harming the product. Example of harm recently are:
• Many spinoff projects not related to Twitter, like Music, Flight, and a myriad of other, quite splintered attempts at adding new features.
• ADs getting more aggressive; instead of a simple injected AD in the timeline - now we have newsletters and 'sign up' with the email you have registered with Twitter. Twitter cards are also being used to show rich media for 'partnered' brands. A far cry from small, polite injected ADs. Very few people make time for watching video in a Twitter reading session.
• A constantly shifting API that developers cannot trust, and have to relearn constantly. On top of sunsetted in-house features. Remember Twitter Anywhere? I feel like Twitter Widgets will vanish over-night and without much warning too. It turns out; I rely on these solutions very heavily. The 'very little adoption' argument is used to sunset these features, and it's a terrible argument, because it destroys webs of trust with developers.
What Twitter must realize is that Twitter is plumbing. I know that microblogging existed before it, and there are countless (better) alternatives like app.net - but things like app.net are geek toys just like Diaspora. Sure - the greybeard hackers love services like that - but it's not especially for the masses, and also services like Diaspora/ADN will never achieve the status of 'plumbing' (despite app.net's tagline as a platform for Apps.). Twitter got there first, and they must realize this.
So Twitter should give us back the API we all grew to love, and not deprecate it to impress investors. It needs an eco system. It's what made Twitter take off in the first place. When I first joined Twitter in 2007; it was classic bottom up technology, built by the people and the API evangelists. The recent bait-and-switch to 'consumer product' annoyed a lot of people. It's time to see whether Twitter can do another bait-and-switch and go back to its roots.
If they manage to achieve this bait-and-switch - it will be monumental. It will be big news. And I will not be muting Twitter in my timeline for it.
> Twitter reported a ... 7% fall in timeline views per user
> -a 23% growth in its user base in the third quarter.
... I can't tell if that's a net volume increase or decrease.
> Twitter shares gave up most of the 7% gain made on Wednesday
If this is relevant to you, you're a day trader, and this would be very old news by this point. This is misleading as they're talking about the day-to-day price right next to the percent change over the year.
> Its shares have lost 37% so far this year.
That's not true. http://www.google.com/finance?q=NYSE%3ATWTR&ei=afBlVNPuCsXmr...
They're down 3.87% (1.61 points) from IPO to now (less than 12 months). Even if I was confused and picked their performance as a "year to date" it would be 23% down. However, if I cherry pick my data and find the high point from the short-lived spike at a very specific date 10 months ago (not a year), their shares have fallen about 33%. I'm sure it was cherry picked for when "today" was also.
Basically. I think this is biased junk or a financially literate reporter.
Frustratingly, I can't find the report on S&P's site.
http://www.standardandpoors.com/en_US/web/guest/ratings/sear...
After some digging into actual financial news outlets we can discover this is actually an unsolicited rating which are famous for being poorly rated.
http://www.streetinsider.com/Credit+Ratings/S%26P+Assigns+Un...
I think they simply meant 2014, and then it is more or less accurate.
Jan 1st to now is not a pretty comparison. Whichever way you interpret the figures they definitely not look good.
As I commented elsewhere in this thread I think it is ridiculous that a company can be taken to task about investing 12 months after an IPO but we're living in a pretty weird world where you're supposed to see your stock go 'up' every quarter or you're doing wrong in the eyes of the market. It's all perception and very little substance.
Comparing twitter with Visa is a bit of a stretch I think.
You seem indeed confused. "Year to date" is the only reasonable way to understand "so far this year" and the stock is down $23 (37%). From the all-time high closing price, it has lost $33 (45%).
> Basically. I think this is biased junk or a financially literate reporter.
I guess you meant illiterate, but actually you got it right...