A new team at Reddit
blog.samaltman.com
blog.samaltman.com
Yishan wanted to move the office from SF to Daly City. The board pushed back but said we'd agree to it with certain data (we wanted Yishan to figure out how many employees would stay with the company through the move, get a comparison to other market rents, etc.--all questions I think a board should ask when thinking through a major commitment).
This is certainly not what I was expecting to be dealing with so quickly after investing in reddit, but we'll make the best of it.
Early November: "jk, we're moving to Daly City."
Even though Daly City is a BART away, the fact that this decision happened in 1 month is absurd.
On another note- Office location can be the most personal aspect of business to an exec processing the decision. A territorial undercurrent is in play.
I was trying to stick it out and wait for the culture and mood (which had been fantastic beforehand) to get back in the groove, but our best people started to leave one by one, then one of the founders of my current company reached out to me personally, and it was too hard to pass up.
Up in SF, moving the office one mile can add 30 minutes to some people's daily commutes each way.
Meanwhile, moving from one office to another within Sunnyvale won't change much considering there are many ways to get in and out of there.
Moving from one city to another can be highly disruptive.
All this drama about relocating office a couple subway stops seems ridiculous.
I understand the argument about exacerbating commutes (even though it sounds crazy for a short-distance move) but I think this one is quite weak.
Let's do the math.
There are 24 hours in a day. You should be sleeping for ~8 of those leaving 16. Assuming you are supposed to be at the office for 8 hours (pipe dream, but let's just go for it) that leaves 8 hours of time for other stuff. If you previously had a great 15-30 minute commute then you would have 7 hours of free time to work on side projects and do things you want to do. That would be a pretty sweet normal life. Adding an extra hour to the commute cuts your free time down by ~30%. That is a big deal.
I also find it very helpful to include any time spent commuting as "working time" when considering where to work. You should also consider the increased cost to commute from a more like this. An extra hour of driving 5 days/week represents a non-trivial amount of money. So the salary needs to compensate, or the time at the office needs to go down.
No matter how you look at this, a move like this is asking all of the employees on the short end of the stick to effectively take home less money (not exactly a pay cut, but the end result is the same).
Edit: oh and I'm not from SF, I live in Waterloo, Ontario, Canada. This has nothing to do with SF.
The bay area has something like 15 million people.
Do the math.
One either has a shitty rent/house payment or a shitty commute.
2013 US Census estimate is 837,442, which is considerably more than 500,000. [1]
> The bay area has something like 15 million people.
The 9-county Bay Area has approximately 7.1 million people as of 2010. [2]
NYC by comparison has ~2.5x in the metro for every 1x in the City.[1]
__________
[1] 19.9 million vs 8.4 million.
Everyone in the office was immediately for it. However, the CEO and a few other key employees were thinking further out in the southeastern suburbs, and everyone else assumed that meant into the city, centrally located, with cheaper rents.
We ended up staying in the office park that no one really liked.
A company I worked at in the 90s moved their office from downtown Chicago to the suburbs, seemingly so the executives would have a shorter commute. As a consulting firm, most of the employees were younger, didn't have families, and lived in the city and so ended up leaving the company when their commute changed. They also had trouble recruiting because of the new location. Having the only office in the suburbs didn't last long and they had to re-open a downtown office.
It's not nearly as clear-cut as you made it seem. He was going around telling people Reddit fired him for no reason even though he was doing good work, which wasn't the case. Then he speculated he was fired because he raised concerns about revenue.
The only question is whether Reddit told him why he was fired when they fired him. If they didn't, well, whatever. But to go onto a public forum and speculate like that probably isn't the smartest decision.
If Yishan hadn't stepped in with a correction, then it would harm their future prospects as a hot place to work. Employees go where they think isn't lame. I'd have second thoughts about trying to join Reddit if I'd read "Yeah, Reddit seems to fire people for no apparent reason and has problems with employees communicating concerns to management."
On the other hand, I feel terrible for David, even if he got himself into this. Now people will unfairly prejudge him to be a slacker, bashed on Yishan's comment, no matter how hard he works in the future. The only way he can hope to change that is by working hard to get stuff done, combined with the extremely annoying process of making a portfolio demonstrating that he continuously gets stuff done.
He always seemed prone to saying things that were of questionable judgment. I have no idea how he was at running the company, but I suspect Reddit will be better off having someone else speak for it at least.
Right now you can do poorly at a programming job without it affecting your entire future. That's important because people have down periods in their lives. It happens.
If you get fired and go out to a bar and tell people that you got screwed by the scummy company, that's pretty normal. And why not let someone feel better about themselves? There's no reason for anyone else to believe their stories. Feeling like you got screwed is better than feeling like a failure. Depression can ruin your life if you don't find ways to cope, even if they're irrational.
Let's say he even convinces someone not to go work for Reddit. That sucks, but the potential employee should've realized that of course the former employee who publicly admitted he was fired is going to say something bad about the company. It's just one side of the story.
I was recently shocked to accept that only 17k people voted on the Obama AMA, even though 3M people viewed it. The disparity between participants vs lurkers on a site like Reddit is so large that it's hard to fathom. How many people saw Yishan's response? There are 4k upvotes. Applying the Obama AMA ratio suggests 700k people read it. Realistically it's probably closer to 40-100k, but still, what if it was common for everyone to go on the internet and badmouth employers and employees and so on and 0.1M people get to watch? A website like glassdoor, but for companies to go and rate their employees for all the other employers.
Yishan's reply to David generated over 1250 responses. David's comment saying "I was laid off" in total generated just shy of 5k comments. How likely is it that out of 40k people who viewed this, 5k of them left comments? It seems entirely possible about half a million people watched the CEO of Reddit lay the smackdown on a former employee who didn't even really say anything too out of line. Distasteful and in bad faith? Sure, but it's not like he was saying Reddit is an awful place to work. Envisioning a future where this is commonplace and people jeer from the sidelines like http://i.imgur.com/kQxF02o.png isn't a reality I'd like to live in.
That said, your comment is precisely why people generally avoid bad-mouthing former employees, and why smart employees avoid bad-mouthing their former employers. Worst case, it blackballs a person or organization forever. Best case, it just makes everybody look bad. Better to keep your mouth shut and let other people draw their own conclusions.
As a side note, how is reddit on "asynchronous working" (if that's what remote working is called these days). How would the board have felt about the move if Reddit was more ready for being location-agnostic?
Edit: it seems I misunderstood your comment (and probably the geography of SF.) So if I understand it Reddit already was remote-friendly but both CEO and board wanted to have everyone in same office (which office being the point of contention). May I ask why you were going the "unusual" route of from remote to centralised - is Melissa Mayer right?
Edit: William Whyte in collected articles (Exoding Metropolis). Noted downthread as in a Joel Spolsky article. I am always late to the party :-)
Cf http://books.google.co.uk/books?id=EsvEFIamv3oC&pg=PA38&lpg=...
I am reminded of Motorola (oh, how the mighty have fallen) years ago, when they decided to open up manufacturing plants in Libertyville and Harvard IL.
What were the deciding criteria?
Communities with good amenities (parks, schools, etc.)? Nope, middle of farm-ville Illinois. Nothing wrong with that, I'm from a small town.
Good access to existing talent? Nope. Far away from Chicago and the other tech employers in the region.
Easy access to transportation (planes, trains, automobiles)? Nope. Way off the highways.
Close proximity to the CEO's house? Yup.
Was that board's decision, or Wong's?
On the other hand, getting to a point in SF from the freeway and parking usually takes at least 30 minutes (in addition to the 30+50 minute drive from the starting point in the South Bay or Peninsula). SOMA area is reachable by Caltrain, but Caltrain is unreliable, doesn't run as frequently nor is SOMA the only place where people have offices (and walking to further reaches of SOMA, or the area of Market, or FiDi is an often dangerous - especially at night - 20-30 minute walk).
Daly City is reachable from SF by BART, but that supposes you live near a BART station in SF and the Daly City office itself is close either the Daly City or Colma BART station. In general I'd say it's easier for an SF resident to get to certain parts of Daly City (those accessible by part or by San Mateo county buses running from SF are easy if you live near BART) than it is from someone in South Bay to get to SF. Driving is very easy if you live near 280/35/19th Avenue -- getting to Daly City from Mission especially is not particularly difficult).
That brings the cultural issue: different people prefer to live in SF vs. South Bay or Peninsula (some live in one place whereas they'd prefer to live elsewhere, of course). To hugely (but completely meaninglessly) over-generalize you can imagine the Peninsula as the OSI stack: physical and network layers are further south, middle-ware is in the Peninsula (Oracle in Redwood City), and presentation (end-user applications like AirBnb) are in SF (again, this is only loosely so: there are web app startups in South Bay and there are systems and middle-ware companies in SF). Intuitively it makes sense: I can't imagine starting a Foursquare in San Jose (there isn't a critical mass of people -- not all of them geeks -- cloistered around any given landmark to gain sufficient traction).
In many types of companies, you want both: which is why companies always seek to locate in either transit accessible parts of South Bay/Peninsula (Mountain View, Palo Alto, San Mateo downtown areas), run buses, locate in SoMa, or have multiple offices (this sounds like a "no-go" for Reddit, but Square, Google, Twitter, LinkedIn, and my own employer -- Cloudera -- all do this). Yet, if a company has a very strong SF-oriented identity (at least for its Bay Area office), a compromise location (especially if the compromise isn't just an SF office near 4th and King) could definitely upsetting existing employees who might also feel that they are no longer as valid as potential new employee the company wants to hire from South Bay.
oops.
(Background: I'm deep in South Bay, but that's taste and preference not an absolute view I want to impose on others).
It's not uncommon for a startup's initial userbase to be geographically far removed from the company's headquarters. Facebook's was in the Ivy & NESCAC colleges in New England even after the company moved to Palo Alto. AirBnB's was in NYC. Twitter, I've heard, took off in Austin after SxSW. Orkut got Brazil despite originating in Mountain View. WhatsApp first took off in the Ukraine and then India, also despite being based in Mountain View.
I don't know why this is - intuitively, I'd expect it to be where the founders are, because that's who they can directly talk to. But the data doesn't seem to bear that out. Maybe it's because of random chance - if you model a successful startup as a cluster of users who happen to have an unfulfilled need and an entrepreneur who happens to stumble upon the solution to that unfulfilled need, then it makes sense that many initial userbases will be geographically separated from the company simply because there are more people far away from you than people close to you.
Daly City is a suburban hellhole. If “cities” like Daly were desirable places to live, Provo, Utah and Tacoma, WA would be IT meccas.
The traffic in that region guarantees an ungodly commute by car for anyone who wanted to stay in SF and drive to Daly for work (1 hour commute = $40k in pay worth in happiness http://www.npr.org/2011/10/19/141514467/small-changes-can-he...). The public transportation is… lacking.
I can’t speak for Yishan’s motivations, but if I were on the board, I would push for his replacement simply due to the talent attrition that would inevitably occur if he got his way.
The post-war American suburban drive was in large part driven by economics and policy. Mortgage subsidization from the 30s with the Home Owners' Loan Corporation and the GI Bill in the 50s made loans available to mass consumers, while the HOLC's discriminatory redlining policy and the deindustrializing of cities (driven chiefly by lowered shipping costs) caused dense urban areas to become less desirable.
Mixed in with this you also had suburban-oriented urban planning (lots of highways, little public transit investment), brand new car driving infrastructure, low energy costs, lots of cheap land to expand to and in the 70s and 80s rising urban crime.
If you were looking to live somewhere, you had lots of incentives to prefer the suburbs. Today, most of these trends (energy cost, crime, job markets) have changed course.
Any real world class metropolis like Hongkong, Shanghai, Tokyo or New York would blow SF out of the water in the "cool, fun, sexy" department.
Compare Hong Kong, Shanghai, Tokyo, or New York City to Daly City and then tell me where San Francisco falls on the scale.
http://www.yelp.com/search?find_desc=coffee&find_loc=San+Fra...
The guy grew the company 5x. I don't think attrition is the issue.
I assume he left because it wasn't his company anymore, it was run by the board. If the board can override his will as CEO and accept losing the CEO over office location, that by default means the board did not really value him. I would expect that hurts. Some things you can't prove with data, these are subjective decisions that fall into the realm of a CEO's responsibilities to look out for his team. It wouldn't be so far fetched to believe that Yishan felt that the board did not allow / trust him to do his job.
It's almost certainly not really just about office location.
Apparently it is "you might have to wear a jacket".
edit: Also -- sample size of 13 -- 70+% of the people I know who bike commute daily have been hospitalized. I also know someone who did 6 months in a nursing home after some bitch ran a red light, hit him, and cracked his pelvis; he won multiple surgeries and the inability to stand up for months.
My mom routinely does 100 km trips and she's in her seventies.
They'd lose a ton of sf employees though; it's a shit commute for them.
I am a firm believer that most media out there is not extracting enough value from their audience, or "under-monetizing", to use a ridiculous term. However, Reddit truly is different. I simply can't imagine someone with Ellen's professional upbringing will be the one who figures out how to retain the spirit, activity, and engagement of Reddit, while satisfying that 10x, $500mm valuation.
This ain't sexist, this is anti-elitist.Cutting and pasting monetization templates from other media properties, and building projected revenue models off of traffic numbers just can't work here. It's not Buzzfeed or Business Insider.
I was suspect when Erik Martin left (had the pleasure of meeting him in NYC, he lived and breathed what makes Reddit wonderful), and this really seems to solidify what I guess should've been pretty obvious.
I genuinely hope Ms. Pao holds things together, and the return of Alexis helps things out. The more I've learned, it seems Alexis was already gone by the time Reddit really took off and has been writing and speaking ever since. Curious how his operational prowess shows through the new chairmanship role.
Rant done. We're praying for you Reddit.
> Alexis Ohanian, who cofounded reddit nine and a half years ago, is returning as full-time executive chairman (he will transition to a part-time partner role at Y Combinator)
> There is a long history of founders returning to companies and doing great things.
I wouldn't spend too much time worrying about Ellen Pao leading reddit in the long term.
Also from today's reddit blog post[0] by Alexis
> Instead, I joined the board and have done everything I can to not be a helicopter parent, but rather support reddit and all the amazing people who make it work as best I can. But reddit is and will always be my baby
Edit: Source: http://fortune.com/2014/11/13/reddits-new-ceo-may-not-be-int...
It could work out very well for Reddit.
I am hopeful for Reddit's future because of its community.
I've been using Reddit for over 8 years, through many transitions, and I still go to it everyday to read and interact with many friends I've met there.
I believe that everyone currently working on Reddit knows why it's great, and is interested in making it even better.
I believe in Reddit's team, and I believe in Reddit.
https://www.reddit.com/r/blog/comments/2m7pf5/coming_home/
Of course time will tell. Reddit is full of great little communities (and some really messed up ones). Let's hope they can keep things good for the users and not do a digg.
http://thedrilldown.com/wp-content/uploads/2010/08/kevin-ros...
Finally, why should we hold a law degree someone has obtained 20 years ago against them? (Fwiw, this is a background quite similar to Peter Thiel: years in "the elite", until finding a better home).
reddit has doubled in traffic literally every year since Steve & I launched it. Granted, it was smaller in 2010 when we left, but I've been an advisor since (and gotten up to a few other things since - like helping Steve launch hipmunk and investing/advising in a 100 or so startups) but the core reddit product is for better/worse still the same as it was when we left.
I'm excited to work with Ellen, Dan, and the entire reddit team to develop reddit with the vision Steve & I had in creating it, but with the benefit of 10 years of experience & learning from it.
I thought Alexis et. al. originally started a company doing something else at the beginning of their application and acceptance to YCombinator, and Paul Graham had the idea for reddit and convinced them to do it instead of their original plan.
When Aaron Swartz was fired (edit: used to read quit) and the other founders of reddit tried to remove his founder status I remember being convinced by their arguments and being disappointed in Swartz.
When I later read the thing about it being Graham's idea it really changed my mind--the other founders' original idea was their own sort of Infogami (Swartz's original startup), and while they switched to developing reddit a little before Swartz, they ended up holding a much weaker exclusivity claim.
And Swartz was fired, not quit. He went to Germany then didn't show up for a couple weeks when he got back. [2]
[1] http://gwtoday.gwu.edu/reddit-co-founder-speaks-power-open-i...
Here it sounds like the CEO wanted a freer hand, and left when the event signaled a change in governance. (You can't take $50mm and not expect questions)
Previously from @sama: "Yishan Wong has a big vision for what reddit can be. I’m excited to watch it play out. " (http://blog.samaltman.com/reddit)
From the NYT: "That incident, according to people close to the company, made some of Reddit’s current employees uncomfortable."
He also publicly spoke out about someone's work ethic and performance of which we're only getting one side of the story anyway. If his real name is associated with his reddit profile then future employers will see the CEO of a public internet company lambasting him. Whether it's deserved or not at the time is irrelevant; there are plenty of people who, for one reason or another, do terrible at a job and later are highly valued. This could ruin any attempt at redemption.
I call it "thinking with your tattoos". People simply aren't cognizant that decisions and actions have long-term consequences. You may really want that tattoo on your face, but it will make you virtually unemployable for the rest of your life. They're simply unable to project out complex interactions of consequences, their brain simply can't do the calculus or views it as overstimulus or something simply filters out everything to do with long-term planning and executive function.
In the U.S. it does, since untruth is a required element of libel.
The employer would have to prove it's true in a suit hence my comment. Paper trails are king.
Companies have to act and usually act quickly, handling a public issue privately, no matter how successfully, would leave a lingering impression of "Yahoo hires just about anyone with a fake diploma" or "Uber drivers beat up passengers with hammers as often as they please".
The response lacks all proportionality. A former employee is saying mildly critical things about you in a public forum? Ok, I don't think anyone is really going to mistake that kind of rumormongering for gospel. Destroying that person's future employment prospects from on high is not only unnecessarily cruel, it also creates a story where there wasn't one before. We never would have heard about the thread if he hadn't done this. It certainly never would have made the mainstream news.
He could have said nothing. He could have sent the employee a private legal warning. Or he could have posted a nice non-response to indicate that they saw the thread, but as a company staffed by adults Reddit is above that kind of name-calling. He did the opposite and looked like a child.
In addition to being really poor form, his response very likely opens the company up to a lawsuit. If I were the besmirched fired employee, god forbid, I would immediately be contacting an employment attorney.
The CEO has a right-of-reply and a duty to protect the reputation of the company against accusations, and he fairly exercised that right.
There was no slanging match, and the response consisted of a single post amongst hundreds in that thread.
I don't see a problem with having both positions made public after the ex-employee initiated the public confrontation. As always The truth is probably going to lie somewhere in the middle.
Sounds like he didn't give any notice at all, and they had to scramble for a new CEO? Is resigning (or being fired?) with no notice typical for CEO positions?
I would be really disappointed if a CEO left day-of rather than at least allow a transition period where a lead investor didn't have to step in. (Unless it was the board that wanted him gone asap?)
With ~sama's revelation that Wong preferred a Daly City HQ, the battle-lines could have been:
Pro-Daly-City: "more space, cheaper, less-cool, longer-runway, more employees who've self-selected for willingness to do Reddit muckwork vs. glamorous SoMa networking, outsider perspective"
Pro-SF: "continuity with current employees, top talent prefers SF, worth the extra cost/cost-of-living, more transit links, closer to other media/advertising"
My company is in SoMa, and recruiting is not super easy, I'm confident if someone really wanted to work at Heap, they'd work in Daly City or Sunnyvale. Location has never been a great selling point.
Maybe there is a certain kind of candidate for whom not being in the city is a dealbreaker, but I'd like to see numbers.
That's not to say that this isn't a common and seemingly true myth of recruiting, but it would be interesting to be able to dispel or confirm it.
I do it once a week and, starting driving at 7:05 AM from San Mateo, it takes until 8am or just before to get into soma. Leaving at 8-9 would take longer.
See also: Google, Apple, Facebook, et al running comfy buses for SF residents to their distant HQs.
And now the Reddit board is another data point. They didn't trust their CEO's call, unless they got more proof about employee retention after choosing a non-SF location.
It's young / youngish single people who are willing to kill their bodies with insane hours at the office that most startups are after.
Those people are generally in SF, or at least the kind of people who can actually afford to live in SF on ~$100k.
Almost all corporate HQ relocations move closer to the CEO's home.
But also, there's a (plausibly-fair) knock on SF-city-based companies as being more superficial, frothier, and more prone to distraction and high-burn rates than those in the more-authentically-nerdy Valley.
Maybe someone can leak where Wong wanted the new HQ to be.
Is there any evidence of that? Seems quite interesting..
The ~cschmidt sibling reply highlights a Joel-on-Software post about the phenomenon from 2003, attributed to a 20th-century urbanist/organizational-analyst, William Whyte, perhaps as coined in a 1958 book.
Here's a critique of a Connecticut tax incentive from earlier this year that notes all 5 resulting corporate relocations reduced their CEO's commute:
http://www.raisinghale.com/2014/07/16/connecticut-taxpayers-...
Sam himself obliges: https://news.ycombinator.com/item?id=8604199
Some speculated that the move was to please investors, especially after a fundraise. This announcement indicates that the investors...disagreed?
From what I gather Yishan went to Sama after closing the 50m round and asked for advice on company structure and whether or not to consolidate workers into one location. How/why that was even a consideration hasn't been mentioned to my knowledge.
...anyway, Sama suggested that they do phase out remote workers and consolidate everyone in San Francisco.
> to state what should be obvious, this was a decision by the company not the investors (also, the company made the decision before the round.) i'm skeptical of remote work for early-stage startups. i'm not religious about it for larger companies; i think it works for some and doesn't work for others. if it works, great. if it doesn't, that's fine too. the only thing i felt really strongly about (when yishan explained the challenges they were facing and asked for my advice as a friend and not an investor) was that reddit needed to be super generous to people that were unwilling or unable to move, and i think they have been.
To me this seems like it was clearly a requirement of the investors. (honestly has getting rid of remote workers ever worked out for the employee?) and you'd be naive to believe otherwise.
This time around the dispute seems to be over where the new HQ should be located. Reddit is currently in SF and Sama states Yishan wanted to move to Daly City...
So we are expected to believe that the CEO of reddit resigns after not getting approval to move the office < 50 miles away? I'm very skeptical. My guess is that Yishan was being ousted so that Alexis could eventually be CEO again. Pure conjecture but that's my gut feeling.
Resigning over office plans sounds like a last straw sort of thing. In the grand scheme of things office locations aren't that big a deal.
But then again, Reddit has had some weird dis-coordinated public communications, maybe more cohesion really was necessary?
Seems like someone is trying to revive "reddit the startup", with the VC cash infusion, dickhead move to the bay and Sam Altman asking Alexis to "finish the job" (what ridiculously embarrassing wording).
Because where else are the users going to go? Digg? Slashdot? 4chan?
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This is the kind of mentality more companies need. It is why craigslist is still running a site that looks like it is from 1999. The opposite thinking is why digg when down in flames.
Also, Digg's failure had nothing to do with a visual refresh; it was that they changed the dynamics of the "social game" the site implemented to make previously "winning" users suddenly irrelevant in comparison to sponsored posts by companies. It'd be like Youtube doing DMCA takedowns on all the "celebrities" with million-subscriber channels.
What I can say is that Yishan was successful leading the reddit team in keeping up with reddit's growth from an infrastructure standpoint. No small task, especially since Reddit was crashing and burning all the time before he came on board but you don't see reddit go down due to load nearly as much these days (even at 5x usage). Bottom line, praise him for that -- keeping up with the growth, not driving growth that probably would have occurred regardless of who was in the captain's chair.
...the largest real estate site in the world.
...the largest dating site in the world.
...one of the largest job sites in the world.
It's now an also ran in everyone of those categories. They lost every single major market they were the dominant player in. This isn't Craiglist winning, it's Craiglist losing.
It can easily be a deal breaker if you have a family to consider.
(Not that I know anything about this case.)
Office locations are a huge deal for me as it directly relates to how much of my time per day I'm expected to waste (twice) performing a mind-numbing activity while not even being paid for it (not to mention cost of fuel, etc).
I don't know the specific distance they were talking about in this case, Daly City isn't very far from SF proper, but as someone who lives in "San Diego" an office in "San Diego" could be across the street from me or it could be 45 miles away... and there's no way I'm driving 90 miles a day for work.
Location is a make-or-break proposition for a lot of people. If you have employees with lives outside of the company, location will matter quite a bit.
From the top, it might be easy to rationalize a decision that adds 20 minutes to an employee's commute time, but (hopefully) your employees aren't stupid. Time is money, and what they see is that you've just added several hours to their work week -- hours they could be spending with friends and family, or spending on hobbies or relaxing. If the change is seen as arbitrary or for selfish purposes (eg. making the lives of one or a few executives easier at the expense of everyone else), that location change can seriously sap morale.
As the CEO of a company that doesn't get my way w/r to where I want the office? Is the appropriate reaction to rage quit?
It's just weird, CEOs need a calm hand on the tiller, even if they're directing the ship towards bold maneuvers.
After this and the public employee debacle, I would not picture him as C-level executive material of a small company, let alone one the size and potential of reddit.
I think that will be its demise. Reddit's volunteer moderation and vote gaming makes it a poor non-biased link aggregator unless you want an echo chamber. Some people certainly do, but as HN has shown, that can only last so long. There's already talks about the way /r/iama is monetized and the changes to the default reddits (as well as the removal of some reddits as defaults) destabilized the site and trashed some of the more long-standing communities on the site in favor of more inter-subreddit traffic.
I think that the reddit technical model is fine. It worked for years before reddit was even around, and I think it can still work now, but reddit's business model is working behind the scenes to sabotage the integrity of the technical model. reddit as a social experiment seems to be coming to an end.
Once a subreddit hits some magic number, it devolves into a stream of image links to "hey I made a cake/painting/object with [subject of subreddit] on it".
Mods can very easily guide users toward discussion. r/atheism infamously banned images altogether, and aside from the "REVOLT I WANT MEMES IN MY R/ATHEISM" posts, people actually started talking again. r/twoxchromosomes has a no-images-unless-it's-Friday rule.
But there are some subreddits that used to be good conversation hubs, that simply got overrun with trash because the moderators weren't paying attention, or were too scared to set up and enforce rules.
Which is fine, but you have to make some attempt and consolidating that type of content as much as possible. An example being to let /r/gaming run wild with the image macros and meme posts, but then rule those out on the subreddits for specific games. If you don't, you just end up with each game's subreddit becoming basically a filtered version of /r/gaming.
I think what you're trying to say is that Reddit has become a link aggregator of low-effort content: advice animals and reposted pictures, for example. I'd say those aren't links, they are original content and pictures. "Look what my girlfriend made" is a common submission. There is a subreddit, /r/nosobstory, that removes the redditor-added context. It's amazing how it's not the links that get upvoted, but the titles. Uninteresting content soars to the top of /r/pics if it's attached to a story about someone getting cancer.
I wish the Reddit I knew and loved could come back, the one where I was sure I was talking with people smarter than me just based on what they knew and how they presented what they knew.
Regarding /r/iama: It has definitely become full of the vapid celebrity interviews you'd find anywhere else. There's nothing wrong with being a celebrity, but it seems most of them are strictly controlled by their managers, prohibited from addressing any tough questions because they have a movie to sell.
I don't care for most conspiracies but I liked the first part of this post.
http://www.reddit.com/r/conspiracy/comments/1she85/how_reddi...
>The first thing they did was take away r/reddit.com.
>This took away the only tool for communicating with reddit about reddit. If you had any concerns about the website as a whole, you could address them through r/reddit.com. Taking that away was the first step.
Several times over these years I have been frustrated that there is no place to talk with reddit about reddit. Only employees of reddit now have the privilege to talk to every redditor in /r/blog.
Moderators have far too much power. /r/gaming or /r/undelete could enact a wide-scale censorship campaign and you might not ever notice. There must be a default subreddit for talking about reddit.com. The old /r/reddit.com subreddit was for anything. The new one can be more focused, if needed. There is one mod for all of /r/outside and I tried to start an alternative subreddit. My post was caught in the spam filter and the moderator, intentionally or not, opted to not remove it or respond to any PMs.
I am a moderator on a subreddit with over 10,000 users. I hope I and the mod team never loses our heads. Currently we have a policy that I always encourage other mods to enact on their own subreddits. The policy is to allow respectful criticism. On larger subreddits I think it would be best accomplished in one large self-post linked from the sidebar. To me, not having a safe space for criticism means the subreddit is afraid of the truth. For example, although I don't agree with Gamergate, /r/Games's policy for dealing with it was to set up robots to automatically scrub any mention of the topic from their subreddit, and not tell anyone that such discussion was banned. They once removed 500 comments in one submission, because some of them were about Gamergate. They once removed a totally normal comment of mine, because it was in response to a comment that they deleted. (Subtext: they don't like anything that draws attention to their moderation.)
Sorry for the meandering comment, to anyone who made it this far. To me it looks like all of Reddit's flaws have never been laid out all at once. This is just a disorganized piece. If it were organized, and cited evidence rather than me just remembering things, maybe it could change some minds.
Heh.."sort of". But seriously - good moves @sama. This part of your post seems to be getting less attention but it should be highlighted. It's tough as hell to jump into the middle of a fire when a top executive resigns, and it's commendable that you rolled up your sleeves and did it. At some point, if ever possible, a post about the past week would be hugely interesting.
1) Personally responded to feedback emails.
2) Actually cared about sensible moderation, instead of the terrible moderation practices that have taken over in recent years. Examples of reddit's recent problems: certain subreddit moderators perpetrating massive multi-million dollar scams by banning people who warned about scamming businesses. Moderators spamlisting competing photo sharing websites so that their own sites can get more traffic. All kinds of shady non-transparent moderator actions. I doubt these would have happened under the original founders' watch!
3) Generally seemed like nice guys. Too rare.
Hoping for great things!
Surely, if you are objective and just present facts, this can be discussed here? What multi-million dollar scams are going on on reddit?
Two incidents I remember are a) /r/hearthstone, where a moderator who owned a fansite killed links to other fansites and b) a moderator of /r/tumblrinaction posted a link to a MLM on the top bar.
Here is a terrible overview from a quick google search: http://www.themarysue.com/reddit-bans-quickmeme/
- Yishan's response to the ex-employee publicly calling him out and revealing their work performance in a non-professional manner. (not undeserved, but not professional for a CEO)
- The response or non-response to the Fappening.
- Not a lot of movement on making the site work great for mobile leading to the rise of Alien Blue and other clients gaining popularity.
I don't know if there was a lot of pressure to improve revenues since generally the audience is pretty allergic to blatant advertising but we shouldn't forget that Reddit is a business.
Out of conscience, I chose to stop reading Reddit for allowing such subs to exist. I am not asking others to do the same or to adopt my beliefs, but I say this because I really enjoyed being a redditor. I'd like to return, but not if pure evil is allowed to continue there.
Make sense?
Actually, I modified the analogy to "arrive at a city". I feel like Reddit is more like a city than a single dwelling. And I can understand continuing to use roads while avoiding certain cities.
I still don't agree with your original point, and maybe the analogy is biased in your favor (it is your justification after all, so I cant really counter), but yeah, fair enough, I like your justification. Thanks for entertaining my curiosity.
http://www.thedailybeast.com/articles/2010/12/20/secret-sant...
You can subscribe to a progressive ideology and abhor a dramatic redesign of a website. Just because someone is "progressive" doesn't mean they need to accept all change.
We recently went back to try some new campaigns there and none of it was fixed.
I'm sure if you're doing big media buys (ie., you're microsoft) they will just do it all for you, but from the standpoint of the self-serve advertising, it's really, really broken and difficult.
If I didn't love reddit so much there is no way I would've put up with them to run a small campaign.
An ad spend ($5)
My Target subreddit
When it runs
And then a few days later my ad was live.
For $5 it was ridiculously simple and easy.
Can you elaborate on what you were looking for?
I didn't see your comment before I posted, but definitely take a gander at my previous comment for a good place to start.
Good luck!
I think Reddit has been taking the incremental approach, especially when it comes to rolling functionality into the main engine from all the (now less useful) browser plugins.
That said, there's still a question that remains. Is the UI a mess? Maybe? Yes? I'm not sure. I'm so familiar with it at this point that I can't tell what's wrong with it. Most of the operations I care about are readily available. What, in particular, could use improvement?
I'd also some subtle visual cues to separate posts from each other. I know it's not modern, but I still like the look of forums; lots of little boxes to me actually feel less cluttered than lots of little boxes with no clear boundary around them. And I feel similarly about HN, which could do with some application of max-width on the comments the very least (if not the "boxes with subtle gradients and tasteful hints of shadows" style I am so fond of)
Some things do help guide the eye, even a subtle gradient for example is a cue where you are scroll wise in a post that is larger than the screen; not that useful, but still not nothing, and I believe such things add up in addition to being friendlier to the eye. It's not about "design" for me, I don't like when that gets in the way of functionality either. Just keeping on iterating and smoothing things out.. I also don't like big overhauls, but I also always thought that while Craigslist proved that websites don't have to be shiny, it wouldn't have hurt it to have been made it a bit nicer over time. There is a lot that can be done without changing the location on the screen of any of the elements, just the looks and the space between them.
But since no userbase that big will ever agree on anything and the default is no change.. maybe give users an easy way to create and share their own styles, and use them on some or all subreddits? Subreddit styles are one thing, a wonderful thing, but I bet you this would spawn a whole new wave of creativity and fresh designs, and who knows, maybe that in turn can give pointers on how to improve the default look (or simply provide several as options). Even as is, there are many subreddits which are perfectly greyish white and decent, but still a lot nicer looking IMHO than the default.
Isn't that kind of subjective?
And as long as we're being subjective: It's got my favorite comment UI of any given news site - built in comment collapsing, ability to link to specific comments with parent context, flexibility in URLs, etc.
HN could stand to borrow some of these improvements.
Which ones, besides comment collapsing (which we definitely intend to do)?
I would much rather they focus on making it fast and stable (I quickly tire of "we took too long to make this page for you"), and leave the UI alone.
UX changes are the reason Digg died.
I'm sure McDonalds sold more hamburgers in the last 8 days than my local butcher sold steaks too. If HN would ever reach that degree of attrition it would be reddit.
At the risk of being elitist, let's hope that never happens.
The big guys invest in Reddit -> weeks later a wedge issue is found, CEO is isolated and out -> blog post to convince the masses that this is still the good old Reddit: 'Look! Ohanian is coming back!'.
The way this announcement desperately tries to water down the significance of the event, speaks chapters, IMO.
Was that a dig at Hacker News?
HN is targeted at a specific audience and is more like a subreddit for a particular topic. It wouldn't make sense to compare them directly.
I'm exaggerating of course, but there are still a ton of novelty/alt accounts that people create on reddit.
Presumably Yishan was heavily involved in the logistics of that.
* Big floor plates available.
* Better accessibility (280 and BART) vs. a lot of SF.
* Less dysfunctional city government.
* No city-specific taxes.
I don't know the specifics of the deal. Reddit's current office space is rather...compact.
So, I'll accept that "Reddit must move" is a must. Where they move, and how it's done, seems like a fun challenge for whoever comes in as CEO and for the COO. Very glad this isn't my problem -- immigration is the #1 problem, housing and housing costs #2 problem, office space maybe tied as #3 with general cost inflation, transit, and traffic.
The downside is that Daly City doesn't really have anything to offer but cheaper rents; I suspect it'd be a terrible place to be stuck in for lunchtime and after-work options, nor from what I've seen would it be a terribly pleasant place to live. (That's subjective, of course.) Being in SoMa is a job perk in and of itself, given how many interesting things are within walking distance. If you're going to move out of SF there are considerably more interesting places to target that would still be within relatively quick BART or Caltrain commuting distance.
1) Lots of good but expensive ($10-30/day, easily) lunch options. Reddit provides lunch, and most of the employees seem to eat there, so no much of a perk.
2) Shitty walk to BART -- it's 20min to BART and then the BART wait, BART trip, and whatever on the other end. BART is nice if you're within a couple minutes of a station, which basically means DT oakland, berkeley, or FiDi/market st for offices. Or Daly City!
3) Caltrain, but Caltrain confuses me; I'd always rather drive. You can do Caltrain to Millbrae and then BART, though, for Daly City.
4) 280 proximity (but, Daly City does it better).
5) Bay Bridge sort of proximity (but, 30-45 minutes to wait to get on it in the evenings 5-7pm). This is objectively a big win for Reddit's current location vs. Daly City -- people in Oakland/Berkeley who drive to work. (I do this, and aside from costing me $1k/mo pretax all-in in a paid off car, it gives me a 15min each way commute at 10a and 7p 95% of the time).
6) Utterly extortionate housing rents -- $3500++ for a studio, $4500 1BR. If you were lucky and got here years ago, it can be half that, which is still expensive in absolute terms, but based on Bay Area tech salaries sort of reasonable. Otherwise, insane. Daly City is 50-75% of that, or less, and Pacifica/other San Mateo County/Western SF areas are options. It's faster to go from Ocean Beach to Daly City by car than Ocean Beach to SoMA via Muni.
7) Obnoxiousness whenever AT&T park has an event. Parking goes from $12/day to $90/day, and crowds of roving drunken assholes take to the streets. Usually in the evenings, but baseball has day games :(
DC is a 25 minute BART ride for me from Oakland. I could totally envision commuting there for work. Great taquerias, easy freeway access, cheap(er) rent, fewer crowds (than downtown SF/SOMA).
At the same time, any business move is disruptive and should be considered carefully.
If you live in sf, you most likely don't live near bart. So now you have to take muni to a bart station; I'd be astonished if such a commute was much less than 1 hour. Each way.
Mission does have BART, and that's a high-density-of-hipsters area.
When you're excited to start a new job it's easy to overlook the commute. Things come into perspective 6 months later when you're wasting up to 1/12 of your life on a bus/train.
I've personally made this mistake and have noticed when interviewing candidates that one of the top reasons they give for wanting to leave their current position is that it's too long of a commute.
Mr. Horowitz's lecture now made so much sense to me.
To be honest, this is what he should have done. One-sided stories without any sort of opposition on Reddit end up starting Internet mobs and people get fired over it (or forced to quit due to threats). This is exactly what happened with the Mozilla CEO. The culture of Internet mob mentality has created this environment.
"first by requesting company's global employees to move to SF"
I can see his point. I've worked remotely and not remotely more than a few times. When you work remotely, you really don't feel connected to the rest of the time and communication and overall progress does suffer over time. No matter how much you try to stay connected, it's just not the same.
Unless something fundamental changes in city planning I'd expect a certain degree of crowding out of that area.
I will remind you a few weeks back Yishan shit all over an ex-employee on /r/ama.
Splitting time! There's a small reddit office in NY.
edit: The team is moving to SF and I'll get a cot in the office.
http://www.reddit.com/r/blog/comments/2m7pf5/coming_home/cm1...Interesting, indeed.
This is purely speculation, but it's definitely not just a dispute about the office.
I do not claim to know the inner workings of Reddit, but can you really be 100% certain that you were privy to all of the meetings, etc. where such signs may have been observed?
Again--zero disrespect intended here, but it strikes me as uncommon that a recent PM hire would be involved in all of the board meetings, hallway conversations, etc. where some of this power struggle may have occurred.
What Sam is saying is truth. Yishan wanted the new HQ closer to the peninsula because he believed it was the best thing for the company (cost savings, south bay commuters, etc), and probably less so, for his family. The board disagreed, and there were a number of employees who disagreed. Yishan may have felt that he wasn't given enough trust and reins he needed to execute the company the way he thought it should be if he was CEO. This was the sole reason for Yishan's resignation, as I know it.
An "open" culture is open unless the folks who actually are in charge have a good reason for it not to be. As someone who has been behind the closed doors, I guarantee that you have no idea what occurred behind them.
And no offense, but I find it hard to believe anyone other than Yishan and the board (and maybe some other investors) is privy to all the conversations they had.
It wouldn't be at all surprising if board members are 'nicer' to a ceo in front of employees than they are in private. It'd be kind of surprising if they weren't.
Thanks for the response. I think the above quote is the salient point here though. Everything you said may be accurate, but without actually hearing Yishan's side, I don't think it is realistic to expect everyone to take this at face value, despite Sam and Reddit's reputations.
Even if Yishan were to make a statement, I think there would still be skepticism as to whether people were getting the full story, vs. the "I still hold equity, am seeking new employment, and don't want to agitate the situation" version.
Not sure on whether he still holds equity or how that works, but would you agree that it is reasonable for people to be skeptical given the circumstances and recent events? The more I think about it--I'm actually not sure what could be done to prove beyond a doubt what actually happened. This seems like a black eye for Reddit regardless, and I and many other Redditors have valid concerns about Reddit's future as a result.
Definitely helpful to get some context. I'd like to believe that everyone is being truthful here, but I guess there will always be a nagging doubt that we are not getting the full story due to the nature of the situation. I guess that brings up the more philosophical question of what duty a company has to make its dirty laundry public to its users.
I know it's popular for HN to take the side of a persecuted CEO but in this case there's no evidence, or even pattern matching, to support this perspective.